Trying to scan a document to email and receiving the following error, TX Image set not to display

Try connecting it on direct wall outlet.Not a surge protector or power strip

Try below solutions

An Unexpected Internal Error Has Occurred' Error Message Displays
Issue When attempting to scan, or, during the scanning process, the error message An unexpected internal error has occurred may display on the computer screen. There are three scenarios where this issue occurs. This document covers each scenario where this error may occur and provides links to the appropriate documentation for resolving each scenario. Solution one If you have multiple versions of HP Image Zone software installed on your computer, click here to download a patch that might resolve this issue . If you do not know if you have multiple versions of HP Image Zone installed, follow the instructions below.

1. Click Start , point to Settings , and then click Control Panel .
2. Click Add/Remove Programs .
3. In the list of programs that displays, look for the following entries:
   • HP Image Zone
   • HP Photo and Imaging Gallery
4. If there is more than one entry listed, then there are multiple versions of HP Image Zone software installed on the computer.
5. Click here to download the patch. Follow the on-screen instructions to download and install the patch.
6. If the issue persists, try the next solution.

Solution two Clicking Scan picture or image in the HP Director software results in an unexpected internal error or causes the computer system to stop responding. Click here to resolve this issue (c00369826). Solution three When accepting a scan from the HP Scanning preview window, the scanner may start to scan and then lock up with the lamp approximately ½ way down the scanner bed. This results in an unexpected internal error or causes the computer system to stop responding. Click here to resolve this issue (c00373192). Solution four When accepting a scan, the scanner completes the final scan and the lamp returns to the home position; however, when the image is being processed or sent to the receiving application (that is, HP Photo and Imaging Gallery), an unexpected internal error occurs. Click here to resolve this issue (c00373192). Solution five Immediately after clicking Scan Picture from the HP Director when using an HP Scanjet 3970 with v2.2 software, an unexpected internal error occurs.

Try also this link

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00259434&tmp_task=solveCategory&lc=en&dlc=en&cc=us&product=297430


I hope you issue should be fix to lessen your frustrations.You can do it

Regards

Your's Truly,

Christian from HP

Say "Thanks" by clicking the thumb icon in the post that helped you.

Please click "YES" in solution that solves your problem as "was this helpful?"
(Although I am employed by HP, I am speaking for myself and not for HP)

(2) Service error codes
on.
- Logic board
#001 TX Document jam
#003 TX / RX Document is too long, or page time-over
#005 TX / RX Initial identification (T0 / T1) time-over
#009 RX Recording paper jam, or no recording paper
#012 TX No recording paper at the receiving machine
#017 TX Redial time-over, but no DT detected
#018 TX Auto dialing transmission error, or redial time-over
#022 TX Call failed (no dial registration)
#037 RX Memory overflow at reception of an image
#085 TX No color fax function supported in the receiving machine
#099 TX / RX Transmission terminated mid-way by pressing the Stop/Reset button
#995 TX / RX During TX (sending): Memory transmission reservation cancelled
During RX (receiving): Image data received in the memory cleared
Error code TX / RX Meaning
##100 TX Re-transmission of the procedure signal has been attempted the specified number of times, but failed.
##101 TX / RX Sender's modem speed does not match the receiving machine.
##102 TX Fallback is not available.
##103 RX EOL has not been detected for 5 seconds (or 15 seconds in CBT).
##104 TX RTN or PIN has been received.
##106 RX The procedure signal has been expected for 6 seconds, but not received.
##107 RX Fallback is not available at the sending machine.
##109 TX After DCS transmission, a signal other than DIS, DTC, FTT, CFR, or CRP has been received, and re-transmission of the
procedure signal has been attempted the specified number of times but failed.
##111 TX / RX Memory error
##114 RX RTN has been received.
##200 RX A carrier has not been detected for 5 seconds during image reception.
##201 TX / RX DCN has been received in a method other than the binary procedure.
##204 TX DTC has been received even when there is no sending data.
##220 TX / RX System error (main program hang-up)
##224 TX / RX An error has occurred in the procedure signal in G3 transmission.
##226 TX / RX The stack pointer has shifted from the RAM area.
##229 RX The recording area has been locked for 1 minute.
##232 TX The encoder control unit has malfunctioned.
##237 RX The decoder control unit has malfunctioned.
##238 RX The print control unit has malfunctioned.
##261 TX / RX A system error has occurred between the modem and the system control board.
1-7

(2) Service error codes
on.
- Logic board
#001 TX Document jam
#003 TX / RX Document is too long, or page time-over
#005 TX / RX Initial identification (T0 / T1) time-over
#009 RX Recording paper jam, or no recording paper
#012 TX No recording paper at the receiving machine
#017 TX Redial time-over, but no DT detected
#018 TX Auto dialing transmission error, or redial time-over
#022 TX Call failed (no dial registration)
#037 RX Memory overflow at reception of an image
#085 TX No color fax function supported in the receiving machine
#099 TX / RX Transmission terminated mid-way by pressing the Stop/Reset button
#995 TX / RX During TX (sending): Memory transmission reservation cancelled
During RX (receiving): Image data received in the memory cleared
Error code TX / RX Meaning
##100 TX Re-transmission of the procedure signal has been attempted the specified number of times, but failed.
##101 TX / RX Sender's modem speed does not match the receiving machine.
##102 TX Fallback is not available.
##103 RX EOL has not been detected for 5 seconds (or 15 seconds in CBT).
##104 TX RTN or PIN has been received.
##106 RX The procedure signal has been expected for 6 seconds, but not received.
##107 RX Fallback is not available at the sending machine.
##109 TX After DCS transmission, a signal other than DIS, DTC, FTT, CFR, or CRP has been received, and re-transmission of the
procedure signal has been attempted the specified number of times but failed.
##111 TX / RX Memory error
##114 RX RTN has been received.
##200 RX A carrier has not been detected for 5 seconds during image reception.
##201 TX / RX DCN has been received in a method other than the binary procedure.
##204 TX DTC has been received even when there is no sending data.
##220 TX / RX System error (main program hang-up)
##224 TX / RX An error has occurred in the procedure signal in G3 transmission.
##226 TX / RX The stack pointer has shifted from the RAM area.
##229 RX The recording area has been locked for 1 minute.
##232 TX The encoder control unit has malfunctioned.
##237 RX The decoder control unit has malfunctioned.
##238 RX The print control unit has malfunctioned.
##261 TX / RX A system error has occurred between the modem and the system control

enable tx display at additional function button.

September 11, 2008
Product : imagePRESS C1, All Fax Capable imageRUNNER Models Title : Setting the TX Terminal ID print options Question :
What are the options to print the TX Terminal ID on received pages?


Answer :
The TX Terminal ID settings enables you to specify whether the sender information is printed at the top of every document that you send via i-fax. Information such as your i-fax address is printed, enabling the recipient to know who sent the document.

Note: If you set TX Terminal ID to 'On' you can also set the position of the Terminal ID information which is printed on the recipient's paper.

The default settings are:

TX Terminal ID: On
Printing Position: Outside
Display Destination Name: On

1) Press Additional Functions

2) Communications Settings

3) TX Settings under Common Settings.

4) Press the up or down arrow keys until you see TX Terminal ID

5) Select On or Off

If you select ON:
Select the printing position of the Terminal ID information, select 'On' or 'Off' for display Destination name, press OK.

Printing Position:
Inside: The Terminal ID information is printed inside the image area on the recipient's paper.
Outside: The Terminal ID information is printed outside the image area on the recipient's paper.

Display Destination Name
On: The destination's name registered in the Address Book is displayed in the Terminal ID information.
Off: The destination's name registered in the Address Book is not displayed in the Terminal ID information.

If you select OFF
Press OK

6) Press Done repeatedly until the Send Basic features screen appears.
Canon USA, Inc. Systems & Technical Support Division 1-800-528-2830

tx is shorthand for transmit, rx is for receive - used since the days of the telegraph.

I am not an expert about such matters but I think a scanned image first needs to be stored in an on-computer file and then attached to an email by using the browse function from the email compose box.

That means that the printer does not have sufficient memory tp [rint the document, if it is a text document (eg word) try to print pages in groups, if it is a different document try the following:
" I receive a 'PCL XL error' on my HP 4100mfp when making a 2 page copy as one page in duplex? Why?
The problem is related to a printer memory problem.

If following parameters are set in the HP 4100mfp you will receive and 'Insufficient Memory" error.
1) In 'COPYING' the 'IMAGE QUALITY' is set to 'BEST'
2) In 'ORIGINALS' the 'CONTENT' is set to 'PHOTO'

Following error message is printed:

PCL XL error

Subsystem: GEDI
Error: InsufficientMemory
Operator: EndSession
Position: 32

The solution is to set 'CONTENT' to 'MIXED' or 'TEXT' or set 'IMAGE QUALITY' to 'NORMAL' or you can add additional memory to the HP 4100mfp. "

from euroform.com - FAQ

Try lowering your scan resolution settings. Magazine quality is 300dpi. If you don't want to lose too much quality, open the file is a image editor and crop only the area you wish to send.

you need to set it up on your server why dont you scan to email talk to your it guys maybe the do not want people to scan to folder

You need to set the scan settings in copier settings 200dpi 300dpi color or black and white....