My Bosch Silence Plus 44dba detergent dispenser won't open automatically and it is not clogged with soap. Do I need to replace the motor or just the spring?

If your Bosch dishwasher's soap dispenser is not opening or draining properly, here are a few troubleshooting steps you can take:

1. Clean the Dispenser Area: Start by inspecting the soap dispenser area for any debris, soap residue, or obstructions. Clean the dispenser thoroughly using a damp cloth and remove any buildup that may be preventing it from opening or closing properly.
2. Check for Mechanical Issues: Examine the dispenser latch and mechanism for any signs of damage or wear. Ensure that the latch is engaging properly and that there are no loose or broken parts. If any components are damaged, they may need to be replaced.
3. Test the Dispenser Solenoid: The soap dispenser may be controlled by a solenoid that releases it at the appropriate time during the wash cycle. Check if the solenoid is functioning correctly by performing a continuity test using a multimeter. If the solenoid is defective, it may need to be replaced.
4. Verify Proper Detergent Usage: Ensure that you are using the correct type and amount of dishwasher detergent recommended for your Bosch dishwasher. Using the wrong detergent or excessive amounts can cause issues with dispenser operation. Consult your dishwasher's user manual for specific detergent recommendations.
5. Check the Drainage System: A clogged drainage system can prevent the soap dispenser from draining properly. Inspect the drain hose, drain pump, and any filters for blockages. Clear any debris or obstructions you find, and ensure that the drain hose is not kinked or bent.
6. Reset the Dishwasher: Try resetting your Bosch dishwasher by turning it off at the power source or unplugging it for a few minutes. This can sometimes resolve temporary issues and restore proper operation.

If the above steps do not resolve the issue, it may be necessary to consult the Bosch dishwasher's user manual for model-specific troubleshooting steps or contact Bosch customer support for further assistance. They can provide you with specific guidance tailored to your dishwasher model and help you diagnose and resolve the problem.

You can try from the inside the drawer, eventually try using a screwdriver to unclog it.

Dishwashers have a soap dispenser located on the inside of the door. When the timer cycle calls for the soap to be emptied into the dishwasher, it either sends electricity to a bi-metal switch that opens it, or it mechanically opens the soap dish. On many dishwashers, a plastic actuator arm mechanically links the timer to the detergent cup. When the timer reaches the proper time in the cycle, the timer activates a lever that opens the detergent cup. If the linkage is broken or defective, the cup stays closed after you've closed it. Check the link and repair or replace it, as necessary.

The detergent cup itself can become clogged with old dried detergent that prevents it from opening. Sometimes just cleaning the cup takes care of the problem. If not, you probably need to replace the entire cup assembly.

see this possible causes;
Timer
test for defective
Bi-metal switch or wax motor
test the switch for open the cup detergent
Detergent cup, itself
detergent clogged, repair

Hi,
There are three common problems that cause the Soap Dispenser or Cup not toopen. I have a tip that will explain these problems in detail....

Dishwasher Repair Problem Detergent Cup does not Open

heatman101

Hi
Dishwashers use Bi-Metal strip to allow the dispenser to open/close. This strip when heat up causes the soap door spring to open up the dispenser. If this strip is not heated doesn't allow the door to open. The strip may not be getting 120V or maybe disconnected. Newer (plastic liner) dishwashers use a wax motor to open the soap dispenser. The plunger inside the wax motor slowly moves and pushes the plunger and door open. And, if this wax motor doesn't receive 120 volts, then it'll not work. Please check the voltage to the wax motor/Bi-metal strip; also inspect the connections to these. Hope this helps...

Daniel

Hello laura.... there are three possible causes of the dispenser not opening:

1.Timer
On many dishwashers, a plastic actuator arm mechanically links the timer to the detergent cup. When the timer reaches the proper time in the cycle, the timer activates a lever that opens the detergent cup. If the linkage is broken or defective, the cup stays closed after you've closed it. Check the link and repair or replace it, as necessary. 2. Bi-metal switch or wax motor A bi-metal switch is a simple electrical device that deforms when electricity is applied to it. The degree of this deformation can be engineered to concise standards. The timer energizes the bi-metal switch inside your dishwasher door--directly behind the detergent cup--when the detergent cup should open. When energized, the bi-metal switch deforms away from the detergent cup latch, which opens the detergent cup. If the bi-metal switch is defective, it may not deform enough to open the cup. If that happens, you need to replace it. On some dishwashers, the bimetal switch is wired through the heating element or motor circuit. If the element is broken (or open), or if the motor is drawing low current because of a low-fill situation, the bi-metal switch doesn't open properly. Newer dishwasher models use a wax motor instead of a bi-metal switch. It's a sealed unit with wax that heats up and pushes a piston through to open the door. The wax motor, controlled by the timer, mechanically opens the door. 3. Detergent cup, itself The detergent cup itself can become clogged with old dried detergent that prevents it from opening. Sometimes just cleaning the cup takes care of the problem. If not, you probably need to replace the entire cup assembly That said, one way around this is to simply add the soap or the soap tab into the dishwasher proper, not into the cup. Joe Thanks for choosing Fixya!

Hello there:
Please follow thew following solutions i have provided below
The detergent cup doesn't open When the detergent cup or dispenser will not operate properly or doesn't open, check these:
Timer On many dishwashers, a plastic actuator arm mechanically links the timer to the detergent cup. When the timer reaches the proper time in the cycle, the timer activates a lever that opens the detergent cup. If the linkage is broken or defective, the cup stays closed after you've closed it. Check the link and repair or replace it, as necessary. Bi-metal switch or wax motor A bi-metal switch is a simple electrical device that deforms when electricity is applied to it. The degree of this deformation can be engineered to concise standards. The timer energizes the bi-metal switch inside your dishwasher door--directly behind the detergent cup--when the detergent cup should open. When energized, the bi-metal switch deforms away from the detergent cup latch, which opens the detergent cup. If the bi-metal switch is defective, it may not deform enough to open the cup. If that happens, you need to replace it. On some dishwashers, the bimetal switch is wired through the heating element or motor circuit. If the element is broken (or open), or if the motor is drawing low current because of a low-fill situation, the bi-metal switch doesn't open properly. Newer dishwasher models use a wax motor instead of a bi-metal switch. It's a sealed unit with wax that heats up and pushes a piston through to open the door. The wax motor, controlled by the timer, mechanically opens the door. Detergent cup, itself The detergent cup itself can become clogged with old dried detergent that prevents it from opening. Sometimes just cleaning the cup takes care of the problem. If not, you probably need to replace the entire cup assembly

I have the same problem...I think I mixed the soap types (Enzyme based with Bleach based). The manual clearly says not to do this.

What I did was brought out my trusty wet-vac and sucked it out while using HOT water to break up the crusty mess. I am going to fill the dispenser with water and add soap the old way until I see the "low soap" light go on.
I'll keep you posted if this happens.

Hi the plates and bowels should face into the center of the dishwasher, the spray arm spins at the top and bottom from and sprays outward, check that you are using the soap dispenser and not the rince agent cups, also check to make sure it will spring open , ifall that is good then you may have a bad wax motor or a loose conection. at the wax motor. let me know