I have a Frigidaire upright freezer LFFH21F7HWJ that suddenly stop freezing. Temperature rose to mid 30s and would not go lower regardless of setting. Condenser fan does not seem to be spinning.

Good Afternoon Friend,

I understand your Frigidaire freezer, model# LFFH21F7HWJ, is displaying -10 degrees and runs continuously. I also see that you were unable to set it to 0 degrees. I suggest resetting your appliance, by either unplugging it or shutting the power off at your home's circuit breaker, for 3-5 minutes. Sometimes there can be a miscommunication between the different boards inside your appliance. Restore power and try the temperature to 0 degrees. I ask that you please follow up with a comment on the post, at your convenience, to advise if further troubleshooting is needed or if your appliances status has changed successfully. Hope this is helpful.

-Best Regards-
WP

You only require fast freeze if you are using the freezer for the first time, after a defrost, or if you add a large quantity of fresh food to an already running freezer. Most freezers require about eight hours at fast freeze. As to the temperature setting I would suggest you purchase a purpose built freezer thermometer (very cheap) and place that on top of the food. With the thermostat control set mid way (about 3 or 4) check the thermometer occasionally see what the temperature reads. It should be around -18C, if it's lower then set the thermostat lower at 2-3, if its higher set the thermostat higher at 4-5. Repeat this until the freezer temperature is correct.

Otherwise it would never stop freezing. Let me know what you find out.

Hi Susan Abboud - Modern freezers have increased storage capacity and keep more even temperature that may require the compressors to run longer but use less energy. Was the unit disconnected previously for any reason? If so, freezer requires a minimum of 4 hours to cold down completely. Confirm that the temperature control is not set too cold and that the door is not being open frequently. A dirty, cracked, worn or poorly fitted door gasket can allow warm air to enter the unit causing it to have to run longer to remove the warm air. Leaks in the door seal will cause freezer to run longer in order to maintain desired temperature. Cleaned the gasket, if it is too damage then it will need to be replace. You can check and see if the door seal is bad by, placing a dollar between the gasket and cabinet. Check to see if the door is being blocked by anything stopping it from closing properly. If nothing is stopping the door then replace gasket. Keep in mind that there should also be at least 4-6 in of air space on all sides of the unit. If freezer is built in or has items stored on top that cover the unit, the can cause long run times, high temperature in the freezer and premature failure to the unit. Do not block the toe grille on the lower front of the unit. Sufficient air circulation is essential for the properly operation of your freezer, about 3 inches around the unit.

The higher the number, the lower the temperature.

You could have an issue with the temperature control, the compressor or refrigerant, or compressor attachments (e.g.: relay, overload or capacitor (if applicable). Contact an appliance service company.

Normally there is a Green light showing that power is on

A Yellow one for fast freeze and a Red one for under temperature

The outer casing is well insulated from the inside otherwise the freezer motor would run none stop without cooling the contents so the temperature of the outside casing will reflect the room temperature not the intenal

Check the door seal all the way around. We purchased one recently that was slightly dented (not noticeably and the seal was not tight.) You need to get in touch with whomever you purchased it from immediately so that it can be repaired or replaced.

Frigidaire # LFFH2067DoW2 # WB52430831 upright freezer (frost free commercial)

Freezer is still freezing. The alarm sounded and I switched the switch off to turn off. The manual says that the temperature isn't at the right temperature and once it reaches the correct freezing temperature the light will come back on or the sound would go off after at least 4 hours. This was since last night about 6:00 and if i switch the switch the alarm is still sounding. The left side of the freezer is a little warmer than usual. Any suggestions