I have a Miele G4970 that has been operating perfectly for about 3 years. Recently, the detergent door has stopped opening at the appropriate time during the wash cycle. I listen for the solenoid, then open the dishwasher door and manually release the door and the soap pod. The spring is fine since the door snaps open when the release button is pushed. I'm not sure why this is happening, but of course, I need to fix it.
Anyone have any ideas?
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a G892SC - for over 6 years now. It's so quiet that many a time I've opened the door to put something in it, only to discover it'd been running (rinsing, etc., not drying!) the whole time! Despite 3 years in the Army and lots of Rock concerts, I have no hearing loss ;-)
One year ago, the little orange plastic detergent lid latch broke. And considering how well-made the rest of the unit is, it was not as robust as the rest of the DW. I Emailed Miele, and they sent out a repairman who replaced the entire soap unit on the door for FREE, even though it was well out of warranty. You pay more, and you get more.
Symptoms: Dispenser lid is open. Caked powder at (what would be during normal
operation) bottom edge of soap dispenser or caked powder fallen onto
dishes or dishwasher bottom. There may be loose powder in rest of
dispenser or spilled down inside door or onto dishes underneath
Keep the area around the soap dispenser lid clear when loading the top tray.
The soap dispenser needs to swing open during the wash cycle. In many
dishwashers the top tray has an indentation as wide as the lid of the
dispenser. This allows the top tray to be as large deep as possible
while still allowing space for the dispenser lid to open. People often
pack their dishwasher with things overhanging this gap.
During the wash cycle the catch will release but the overhanging cutlery
or crockery prevents the lid from opening all but a few degrees. Some
water will splash in but not enough to wash out the soap powder. The
soap powder at the bottom of the dispenser will then cake.
When the front door is opened the spring loaded lid, which is partly
open, will of course swing fully open and you'll be convinced that the
lid opened normally during operation. If this is the problem then if
you're very careful and open the door very slowly you can actually hear
the lid flip open. Also, depending on when the lid opens, how far it
opened during operation and how fast you open the door you may find soap
powder spilled down to cover the dishes at the front or down the inside
of the door. This happens when you first open the door and obviously
there couldn't be loose powder there if the powder had emerged while
there was water washing around. Seeing the lid open as you open the door
is a lot harder but can be done on some machines.
Before taking anything to bits, check you aren't just loading the machine in such a way that something (for us, it's usually a frying pan) is stopping the soap dispenser from springing open all the way.