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My Dyson V11 animal stick vacuum is picking up, but the indicator lights will not come on. I can not change speed or see the battery indicator

I believe it was my fault for putting the cleaned filter back on damp.

Posted by cheryl cochran on

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Where are 2 fuses on a Dyson V11. My V11 won't turn on. I've replaced the battery and put on a new filter.

This confirms there are 2 fuses but not where?
Is There A Fuse In My Dyson? Yes, there are 2 fuses in your Dyson vacuum that you should know about. The first is a standard electrical fuse that prevents damage from faults like short circuits and power surges. The second is a thermal fuse that prevents the vacuum motor from overheating and damaging the appliance.

There are two disassembly videos here that _should_ show the location.

https://www.google.com/search?q=dyson+v11+fuse+location

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My Dyson stick is not charging. The charger has a green light that is flashing but the stick will not charge.

Hi Lawrence, it's Jack at Dyson.

A flashing charger light indicates a fault that's preventing the machine from charging, but the speed at which the light flashes provides further information on exactly what the issue is.

I would encourage you to contact our experts directly when you have your Dyson cordless vacuum and the charger easily to hand, so we can talk you through some simple diagnostic checks to pinpoint the problem. It may be something very simple, such as the machine being outside it's optimum temperature range - in which case allowing it to cool down could resolve the issue.

You can reach the Dyson Customer Helpline by calling 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

We'll look forward to speaking with you.
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On the vacuum can I lock the on and off switch

Hi there, it's Jack at Dyson.

DC59's light touch trigger on/off switch is engineered to ensure that power is only used for cleaning, and not wasted while picking up obstacles, moving from room to room or changing accessories etc. Some other cordless vacuums remain switched on from start to finish, and runtime is wasted between tasks.

The on/off trigger has been engineered to be as light as possible to hold down. It also fits flush with the handgrip so load is spread across the whole hand.


I hope this information helps, but just to confirm it's not possible to lock the trigger in place as the vacuum hasn't been designed to be used in this way.
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When I push the power button on my dc16 animal nothing turns on but a little red light by the red switch.

Hey Josh. According to the manual I found at this URL:
http://media.dyson.com/downloads/us/floorcare/manuals/dc16_opmanual_usa.pdf
the red light that comes on when you try to use the unit indicates that the battery is fully discharged. When you plug the unit in to charge it, the same red light should be blinking to indicate the battery is in the process of charging.
Take a look at this and let me know if you are still having issues with the unit running, as there might be a problem with the wiring from the battery to the motor.
Paul
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