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Anonymous Posted on Mar 31, 2022

Sound is not as expected it's high pitched and very quiet

I'm finding it very difficult to get the sound that is not too high pitched and doesn't need to be turned up to 44

2 Answers

David Spradling

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  • Televison & ... Master 13,522 Answers
  • Posted on Apr 09, 2022
David Spradling
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Try changing input or source if same go into audio set up and change settings

ADMIN Andrew

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  • Televison & ... Master 66,947 Answers
  • Posted on Mar 31, 2022
ADMIN Andrew
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'make model (what it is)' needed in such questions.

Perhaps it needs a power reset. Perhaps the speakers are blown. Perhaps it is a low quality device. Perhaps you need some aid to hearing, and perhaps you are actually talking about 'hearing aids'.

Testimonial: "Sorry I didn’t give info needed I’m quite new to this sort of thing . It’s a Cello tv Cello ZRTMF0222 Traveller 22"... brand new"

  • ADMIN Andrew
    ADMIN Andrew Mar 31, 2022

    Thank you Kathy, so much easier. This is a 12 volt television made for touring caravans. All the reviews mention the bad sound. Take it back and get one from an established maker. One review states

    The only problems with this are the sound quality, which is atrocious, even on low volume it is extremely poor, muffled and tinny and it takes ages to switch on.

    Another. The reason is that it only has a 2" speaker

    4.0 out of 5 stars Sound Quality is terrible

    Reviewed in the United Kingdom on 18 November 2021

    Size Name: 22 inch led tvStyle Name: SingleVerified Purchase

    Really thought long and hard before buying this TV. Had all the right features at a reasonable price but couldn't believe the poor reviews on sound until I got it. I have complained to Cello and they simply say "it's only got a 2inch speaker!". Well I say, that's your problem and you need to fix it if you want to stay in business. I should have returned it but needed it our new campervan so have fixed up a mains powered speaker plugged into the earphone socket. Picture quality is very good as is the DVD player.
    12 volt cable didn't fit our 12v outlet (Elddis CV60) despite Cello helpline telling me all I had to do was remove the "red" section. After second phone call they sent me an adapter that does fit.
    In summary, wanted to buy British, but why haven't they listened to all the poor feedback on sound quality and made a potentially good product a 5 star product.

    Another

    The sound however is the tinniest I have ever heard. You kind of get used to it after a while but I challenge anyone to find something that sounds worse. Reminds me of 1970's pocket transistor radios.

    Last one, but you get the idea.

    Stopped working after 2 days. Poor sound quality

    Reviewed in the United Kingdom on 18 September 2020

    Size Name: 32 inch led tvStyle Name: SingleVerified Purchase

    We used this TV for 2 days the sound quality was very poor but the main Problem was one morning it just wouldn't switch on... I contacted Cello who passed the buck to Amazon and when I spoke to Amazon they said I'd have to wait 4 weeks for a replacement .....as a Prime member I wasn't happy I bought this for my caravan but ended up having to buy a cheaper non12V one from Tesco......
    https://www.google.com/search?q=Cello+ZR...

    ..

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