We have had our Saeco Vienna De Luxe for almost 6 years now. We really
love the wonderful coffee it makes. Lately we are having a problem
getting a full cup/mug of coffee. We must set the cup size dial all the
way right just to get a 1/2 cup. Also noticed water in the drip tray
and under the machine after brew cycle finishes.
We always follow the cleaning instructions (including cleaning the
brew group) in the video and instruction book provided with the coffee
maker. Hope you can help us fix our problem.
Besides descaling you need to lube the brew group, especially the bit that accepts the group nozzle. You might have a leaking boiler too, 6 years is pretty good for a vienna.
Remove the brew group and look for the two red o-rings on teh brass bit, smear some lube on it, they might need replacing by now, but luckily they aren't too expensive and readily available albeit a bit tricky to install, a good light and some patience is very important.
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OK! I lubed all the brew group moving parts and o-rings that I could see. This did not correct my problem. I still only get 1/2 cup of coffee. So, I am now ready to to tackle the task of replacing the o-rings. Where do I go to order required o-rings and is there a site/manual where I can find detailed instructions on replacing the o-rings?
hi, i'm having the same problem with a three year old machine (half full cup when set to largest cup size setting). after brewing, the machine also expels a poof of steam.
lubed all parts but no difference, did you ever fix your problem?
thanks!
brian
Water does not fill cup
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