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Patric Lehnen Posted on Mar 08, 2022
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Lexmark cs521dn toner reset

My toner cartridge is new but the Lexcmark cs521dn printer says it is empty. Please help. Is there a way to do a toner reset? Thanks in advance.

1 Answer

Brett Duxbury

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  • Lexmark Master 4,352 Answers
  • Posted on Mar 18, 2022
Brett Duxbury
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Cartridges error on a lexmark

Error: "Invalid Toner Cartridge"; Error: "Invalid Refill"; Message: "Change Cartridge"
Solution
One of these error messages may appear on the printer display immediately after or shortly after a new toner cartridge is installed into the printer. Note: This may not be specifically a toner cartridge problem; the error may be due to a stuck cover open switch on the printer.

To see if the cover open switch is the cause of this problem, open the top front cover and observe the message on the printer's display panel. The display should read Close Door or Insert Cartridge.


If this message is not displayed, the top cover open sensor and switch will need to be replaced. In addition, the printer may have damaged the new toner cartridge. If the cover open sensor is not operating properly, a new cartridge can be incorrectly flagged as a refilled cartridge by the printer. If this happens, the new cartridge will continue to cause an Invalid Refill or Invalid Cartridge error even if you try reinstalling it or installing it into another printer. If this should occur, please contact the point of purchase of the cartridge to find out how to get the cartridge replaced.

Caution: If the cover open sensor is not operating, do not install another new toner cartridge until you have completed the directions below. Inserting another new cartridge can cause that cartridge to stop working as well. Should this situation arise, please take the following actions:


Place the original working cartridge (the empty or near-empty one) back into the printer. This should clear the error message.

Turn the printer off. Doing this will disengage the cover open sensor.

With the printer switched off, open the top lid and remove the old toner cartridge.

Now replace the old cartridge with another new Lexmark toner cartridge.

Power the printer back on. The printer should now read this cartridge as a newly installed toner cartridge and the error should be cleared. The printer and toner cartridge should function properly now, but the top cover sensor on the printer will still need to be replaced.

If your printer is still under warranty or covered under a service contract, please contact Lexmark Technical Support or your service provider for further recommendations and instructions. Until you can get the cover open switch replaced, remember to have the printer powered off whenever you replace the toner cartridge.

If the top cover switch appears to be working fine, or if you have followed the above steps and your printer continues to post an Invalid Toner Cartridge or Invalid Refill error, make sure you are using a new original Lexmark toner cartridge. A toner cartridge remanufactured or refilled by a third party can cause this error.

To help identify a refilled cartridge, look for the yellow label attached to the toner drum and the body of the toner cartridge. If this is damaged or removed, the cartridge may have been refilled.

If you are using a third-party refilled or remanufactured toner cartridge, it is recommended that you install a new Lexmark brand toner cartridge. Lexmark cannot guarantee the compatibility of any third-party toner cartridges with our printers.

OR

1 Switch on the Lexmark X83 printer.

2 Lift open the cartridge door at the front of the device, below the scanner unit. The printer automatically moves the cartridge carrier to the correct position.

3 Pull each ink cartridge toward you to unclasp it from the carrier. Lift the cartridge out of the cartridge carrier.

4 Clean the copper contacts on the bottom of each cartridge with a clean, dry lint-free cloth. Use a gentle, circular motion to clean the contacts.

5 Insert the ink cartridges back into the cartridge carrier. Push back firmly on each cartridge until it snaps into place.

6 Repeat each step in this procedure again. Close the cartridge door.
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Lexmark e260dn toner light blinking orange

Solution: If you replace the toner cartridge and the 'Toner Low' message remains, the printer may need to be reset.
To do so, power off the printer. Let it sit 20 to 40 seconds, then power it back on. If the 'Toner Low' message does not appear on power-up, try printing again.
If the 'Toner Low' message returns on power-up or when printing, confirm the following:
  • The toner cartridge you just installed is a brand new toner cartridge and not a used one.
  • The toner cartridge is an original Lexmark brand toner cartridge. Cartridges manufactured by a third party may not be compatible with the printer.
    If a third-party cartridge is causing this issue, contact the point of purchase for additional support or replacement of the toner cartridge.
  • The toner cartridge has not been refilled or refurbished by a third party. If it has, contact the place where it was refilled to have it replaced.

Still Need Help? Should you confirm all the above and the 'Toner Low' message remains, have the following available when calling Lexmark Technical Support;
  • Printer model(s)
  • Printer serial number
  • Toner/imaging unit/waste toner bottle part number and serial number
1helpful
2answers

The toner light has been flashing. I have now put in a new toner cartridge and my amber light is still blinking

Please reset the pc count on your printer. Please click on the link below for the steps. http://bitly.com/r8ZhYJ

If you need further assistance, please contact Lexmark Technical Support Center.

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Refilled a Lexmark c910 black toner cartridge. Still reads low or empty. Any way to override chip signal to printer so it still prints.

Yes you understand, it is problem Toner chip.When finished your toner then it chip has been disable.It is a technical policy.If you can refill it and again use.You must be reset the chip.Help www.chip resetter.com
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Lexmark C912 not reporting toner properly

print the status page make sure the revision level in the lower right corner is greater than 803.04 if its not go to lexmark to update the code if it is greater than. press the right arrow until reset toner Lvl appears in the display press select. use the right arrow to scroll through the colors to be reset. when you get tot the color you want to reset hit select it should give a brief message resseting toner then move to the next one. when finished you will need to power the machine down and back on again before the changes will take effect.
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Toner Empty

it it was receiving fax before replacing the toner then it still should be able to receive so just turn your printer once off and turn it back then see what happens.
if problem still remains then please post back.
and rate all answers.
0helpful
2answers

Empty toner

usually new toners come sealed, you need to pull off this plastic seal. once installed shake it a little in case toner is clomped together
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Samsung scx 4216f all in one printer

Searching on Google on how to access the fuse I found a page that showed you how to reset the counter without replacing the fuse. It was simple, access the TECH menu and select NEW CARTRIDGE. Here are the instructions:
[menu] - [#] - 1934 - [menu]
Then select “NEW CARTRIDGE”

Restart Printer to get out of the TECH menu.
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