FAQs - Scales
I received my scale and my first weight reading was really wrong. What happened?
The scale may need to be initialized. This process is necessary because the scale was moved during the shipping process. Initializing the scale "re-seats" the internal parts allowing the scale to find the correct "zero." Here is how to initialize your scale:
Or, your scale may be on an uneven surface or on carpet. Be sure to place your scale on a hard, flat surface to get an accurate weighing.
If the scale is moved or bumped, or the battery is replaced, the scale needs to be initialized before use.
To initialize, just press on the platform with your foot. The display will turn on and off. The scale is ready for use once again.
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