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The Babylock Esante ESE1 and ESE2 hoops are not compatible with the Esante ESI1 or ESI2 hoops. The Babylock ESI1/2 used the same hoops as the Brother PC7000 and PC7500. The ESE1/2 use the hoops that are compatible with the Brother PC6500 and PE700 series embroidery machines.
I wish that I had better news for you. This site has hoops for sale for both the ESI1 and the ESE1: http://www.allbrands.com/categories/871 . If you need hoops for either machine, use the compatibility data on each machine type to help you find more vendors that may have the embroidery hoops.
Model number of esante? On the back of machine on the silver sticker. BLN, update available Baby Lock Esante Model BLN Update Version 1 03 you will need a computer running XP to do this update. Once done it will talk to newer windows operating systems. No Apple products even with compatibility software
It sounds like you need to update the device driver for you card reader. You can go to Baby Lock USA web page and do a search for driver updates. Also the USB cord for the reader/writer card is specific for this device so don't throw it away until you try updating the driver for your particular Windows version.
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