Electrolux EWW1141AESA Washer-Dryer isn't drying

New Electrolux EWW1141AESA Washer-Dryer isn't drying. Washing cycle if fine. Drying also completed with no errors, but clothes are still wet even on driest settings. Cold water supply during drying confirmed as well as heating.

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ADMIN Andrew

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Electrolux Master
55,488 Answers

If it is new, contact the seller under warranty. This model is only available in Saudi Arabia, we are in North America. According to the specs, it is a condenser dryer with no vent to outside. These do take longer to dry, but they should dry eventually.

https://www.electrolux.sa/en-sa/appliances/washer-dryers/eww1141aesa/#specifications

..

Posted on Feb 12, 2022

BW Leo Feb 13, 2022

Thank you, Andrew! The unit is on board of seagoing vessel, thus seller/warranty is out of question and we are looking for any assistance for troubleshooting, if you please?
ADMIN Andrew Feb 13, 2022

On a ship, do you have Voltage 220-230 with sufficient amps to run the heating element? The only other thing I can think of is the a faulty sensor that detects the dryness.

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