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Fax is printing other fax machine's outbond faxes

I've got two fax machines one is Brother MFC 7320 and other is Canon FAX L360.

scenario:
Brother fax maching is on fourth floor
Canon Fax machine is on first floor.
both are connected to a different patch pannel on their respective floor.
both fax machines are using the single telephone line by sharing their ports on patchpannel.

Problem:
whenever someone sends a fax from first floor Canon Fax machine it gets print off from fourth floor fax machine, everyting else is ok

Posted by nabeel_shera on

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Anonymous

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  • 28 Answers

Yikes!! Get your phone company involved. Remember that a fax machine uses a normal home style phone line. Something is seriously messy with the phone lines in the building

Posted on Sep 22, 2009

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http://www.voipmechanic.com/voip-fax-settings-9600-baud.htm
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http://www.voipmechanic.com/voip-fax-settings-9600-baud.htm

Lowering the Baud rate on Brother fax machines.
  • Press the Menu or Menu/Set key. Then Fax, Miscellaneous and Compatibility.
  • Press the Up or Down key until you can select Basic. Basic reduces the modem speed to 9600 bps.
  • Press OK or Menu/Set or Set key.
  • Press Stop/Exit.
Note these instructions should work for the following models: Fax-1835C, Fax-1840C, Fax-1940CN, Fax-2440C, Fax-2820, Fax-2825, Fax-2920, MFC-210C, MFC-215C, MFC-240C, MFC-3240C, MFC-3340c, and most other MFC models.
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CANON FAX L360

Hi
We have had the same problem. There are 3 recessed micro switches that are engaged by a flange beneath the top cover. Our problem was caused by one of these switches being jammed down.
Hope this helps.
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