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Re: My Epson WorkForce WF-3620 printer's paper tray is...
Question edited and corrected for clarity 'WF' not 'fw', plus added the maker.
Turn it over, see if you can see what is jamming. Children find holes to poke pencils. Open every door and bypass. Remove all the cartridges. Also disconnect and reconnect power, so it run the self test diagnostics.
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Hello, the only way to clean the jam is to first unplug the power, take off the back and look for the paper, pull all the paper out and if you can see the jam pull that out, you may have to get twizzers or plyers to do it. If you can't get the printer to paper feed out.
Does your computer have any further information when it's connected? "Printer Error" sounds pretty generic, not a lot of detail to tell you where to look.
I would open the ink loading hatch, and check that there's nothing jammed in there, that all your ink carts are fully seated.
If nothing there, head for the back of the printer, pull the paper-handling tray out, and see if there's paper jammed in there. replace.
Pull out paper tray, make sure there is paper there, and that there's nothing jammed in there too.
When you turn it on, is there any sound, like the printer head moving back and forth?
I have a similar printer, and the error messages I see are rather more informative. . .