Question about Western Digital My Book Home 500GB External USB 2.0/FireWire/eSATA Hard Drive

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I have a Western Digital 500gb external hard drive and when I tried to attach it to the USB port it will not recognize it - I have been downloading photos on it for about 5 months now. I use an apple macbook pro. what can I do?

Posted by davidhebble on

  • davidhebble Sep 21, 2009

    I only have the 1 mac book pro - i am trying a apple software update and will connect again and try it out.

  • Anonymous May 11, 2010

    Have you tried it on another computer to make sure the drive has not gone bad?

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Anonymous

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  • 69 Answers

Try changing cables and then run a software update on the MAC, and make sure the power supply for the hard drive is all plugged in and working

Posted on Sep 21, 2009

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