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I have gun safe 6741 bought from costco. I hear a beep. I have changed the poles and I am no longer able to operate it. the yellow light comes on and it beeps 4 times. the keyboard does not respond well and the mechanism does not operate. What can I do? is my electronic card defective? how can i get a new card?

Posted by Daniel Bolduc on

  • 1 more comment 
  • Larry Ng
    Larry Ng Nov 25, 2021

    RTM YET, READ THE MANUAL
    CALL THEM YET, NO.
    THE BATTERY IS DEAD.
    THE MANUAL TELLS YOU WHAT TO DO.

    NO BRAND TOLD.
    I guess you threw away all papers important day1 new on this safe for sure the support page?
    and lost the special key to this safe too> oops?

    google (amazing no?) told me made by this Company, Sargent
    [email protected]



    page 1 step, fig. C = kEY)
    Step 3: (Refer to Figure C) Insert change key into key hole on the lock’s cover. Change key must be completely inserted

    https://sargentandgreenleaf.com/product/...


    its all there to read or call or email them click what is there.
    and is not a computer at all.

  • Larry Ng
    Larry Ng Nov 25, 2021

    this safe I guess has the electronic model, dial.
    so you will need to find how which one it is.
    here
    https://sargentandgreenleaf.com/sg-produ...

    or call them and they will walk you through this.
    the mech.version can not beep. so is electronic and has dead or weak battery.

  • Anonymous Nov 25, 2021

    costco does not make safes, at all
    the sell them
    and some put there logo on it safe but that does not make it their safe. (just the silly sticker)
    the maker of this safe is told above so ask them, and them only
    do not make rash hacks or the like or MAKE IT WORSE YOU WILL.

    if it is electronic dial
    safe
    next time use lithium battery and it migth last 5+ years, or 5 times alkaline.
    even sold at walmart, for sure.

    case in point (guessing AA cells)
    worth every penny, and less grief.
    https://www.walmart.com/ip/Energizer-Ult...

    I do not have your battery spec but most times it is AA or AAA or 9v battery and they sell the better battery
    like above.

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I am sure I answered this already. Open it with a rare earth puck magnet and change the batteries. Clean the contact on the keypad with Switch Cleaner at the same time.

https://www.firstalertstore.com/store/products/Protector-by-First-Alert-Fire-Resistant-Executive-Gun-Digital-Safe-6741DF.htm

Open with magnet
https://www.youtube.com/watch?v=TBhfnIu9lTw

..

Posted on Nov 25, 2021

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Check with Costco

Posted on Nov 23, 2021

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