On pyrolytic setting yesterday had some food debris catch fire so stopped the oven. On restart the door would not open with a E15 error, I turned the electrics off and managed to open the door but the E15 error code along with the timer flashing is the only thing happening. Any suggestions?
My suggestion is NEVER EVER use the self cleaning feature. We see questions like yours at least 4 times a week. Locked doors, burned out elements, burnt out fans and even frazzled control boards. The temperature is just too hostile.
The oven is cleaned by heat, at temperatures above normal cooking temperatures. During the cleaning cycle the oven is heated to about 880 degrees Fahrenheit (471° C.). At this temperature, food soils inside the oven decompose, leaving behind a small amount of ash.
There are a few ideas here
https://www.justanswer.com/uk-appliance/65fdd-ra-ce.html
But Neff says you need a Service Call.
https://www.neff-home.com/uk/service/support/ovens/error-codes
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Testimonial: "Erm ok seeing as though we have used this function regularly for 13 years ??"
Yes, it works just until your luck runs out. You were lucky to go that long with no issues, Props to Neff, that is impressive.
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