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Brian Wates Posted on Nov 19, 2021
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My Dyson CR01 washing machine inner door plastic handle has broken, with the door locked. How do I open it? Thank you in advance!

The handle came off in my hand when I went to open the door. The small plastic hooks on the handle that would release the door have broken off. I can't see how to open the door - will I have to take the whole machine apart?

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ADMIN Andrew

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  • Dyson Master 66,963 Answers
  • Posted on Nov 19, 2021
ADMIN Andrew
Dyson Master
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Joined: Nov 14, 2009
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You bought a washing machine from a company that makes vacuum cleaners :>D

Dyson is not the company it used to be. I am very disillusioned by them.

Drill a 1/8" hole carefully into the plastic, insert a nail or screw in a screw and use the nail/screw as a new metal handle.

Or you could phone Dyson and have an interesting conversation with their support staff (the ones that told me my Dyson DC12 was no longer supported and was scrap).

And good luck with spares (do I sound bitter :>)

https://www.buyspares.com/washing-machine/cr01-memory/door/catalogue.pl?shop=dyson&path=297871&model_ref=3407600&refine=door

Okay so let's open up search to all the Dyson washing machine models CR1 and CR2, at least the door catch is the same ... but

https://www.buyspares.com/dyson/washing-machine/door/catalogue.pl?path=297871&refine=door&shop=dyson

https://www.youtube.com/watch?v=yATyF6CZ3jw

Why was the Dyson washing machine discontinued?
Dyson's products didn't always prove a success, however. For instance the CR01 washing machine (a machine which mimicked the actions of hand washing with two contra-rotating drums) ended up being discontinued because its production cost the company too much.
Mar. 12, 2013

Frustration and failure fuel Dyson's success - BBC Future

My advice, get a crowbar and lever the door open, get your clothes out and buy a Whirlpool. Love mine and 100% reliable after 12 years. Good luck with whatever you decide.

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The lock on my Hoover Nextra front loader washing machine snapped off when attempting to open the door on completion of wash. Can this be repaired

if it.s the inner door lock catch, that attached to the front door handle
yes it can be replaced, take photo and model number of machine
order from washing machine repair shop. or download manual from malefactors site for correct part number, ,or if you need a repair engineer ring for a quote first, how much will it cost to replace my hoover inner front door catch, good luck
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Dyson cr01 fault F4

Hi Sue, it's Jack at Dyson.

An F4 fault code means 'inner door opening'. Unfortunately since 31st December 2012, we have been unable to support CR01 and CR02 washing machines with spare parts or servicing. In October 2012 proactively wrote to all CR01 and CR02 owners that we'd interacted with within the last 3 years to make them aware of this.

If you would like to discuss your concerns further with one of our experts, you can reach us on 0800 298 0298. Calls are free from UK landlines, and we're available from 8am-8pm from Monday to Friday, and 8am-6pm on weekends.
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Hi Sandie, it's Jack at Dyson.

Unfortunately since 31st December 2012, we have been unable to support CR01 and CR02 washing machines with spare parts or servicing. In October 2012 we proactively wrote to all CR01 and CR02 owners that we'd interacted with within the last 3 years to make them aware of this.

If you would like to discuss your concerns further with one of our experts, you can reach us on 0800 298 0298. Calls are free from UK landlines, and we're available from 8am-8pm from Monday to Friday, and 8am-6pm on weekends.

Alternatively you may wish to check with local repair services for advice. Please note, we cannot recommend or endorse specific repair companies.
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Hi Gary, it's Jack at Dyson.

Unfortunately since 31st December 2012, we have been unable to support CR01 and CR02 washing machines with spare parts or servicing. In October 2012 we proactively wrote to all CR01 and CR02 owners that we'd interacted with within the last 3 years to make them aware of this.

If you would like to discuss your concerns further with one of our experts, you can reach us on 0800 298 0298. Calls are free from UK landlines, and we're available from 8am-8pm from Monday to Friday, and 8am-6pm on weekends.

Alternatively you may wish to check with local repair services for advice - please note, we cannot recommend or endorse specific repair companies.
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if it is actually filling but can't detect it its usually a plastic reducer with a small pipe connected that snaps, its right behind the inner door hinge on the outside of the drum and requires the front of the machine removing to get to it, though you can check it with a torch by prying the drum to the right from the front and looking down the side of the hinge for a loose small rubber pipe
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It would appear door has been locked via child

press and hold the minimum iron button on the front panel until the child lock light goes out then you should be able to use the machine as normal
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Door is locked, handle is broken, how do I open the door?

YES!!! Samething happened to me!!!
I haven't fixed it yet BUT I know how to get in~You have to take the handle off...completely. May have to break the plastic...
You'll need 2 flat head screwdrivers.
You have to push the metaal part that would have been attached to the plastic handle and then pull the door out where it meets with the machine. Like where the grey inner seal is. Be gentle but firm handed. Think push with one driver~pull out with the other. Be patient as it will be fustrating the first time.
Good luch tho!!!
~yve.
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open both doors, on inside of inner door are 2 brass screws,
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