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How do i fix my Window wireless touchscreen tablet please???

My ICRAIG model CMP801-BUN Windows OS wireless touch screen tablet will turn on but it will only show a black gray screen none of the app/recycle bin will work. IDK what to do it does say on the back to use a USB jack to charge the battery. I will try that if it does not work Idk what else to do. Please help me with this. I tried doing the reset in different ways but yes, no go...

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