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HI, You can use a hair dryer to the bottom side of the ice maker and it will let the cylce finish and remove the cubes. Can you tell if the cycle has started?
Please let me know if I can assist you further.
Hi siewpeng. I could tell you how to do it but I believe it's easier if you're looking at the Advanced Guide with pictures of the display. Below is a link where you can download that guide. If this solves your problem PLEASE rate this as fixed. If you need more help just add a comment and I'll be happy to assist you further. Thanks. (Oh, that site can be slow sometimes)