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Why does my vtech phone model cs6829-2 always disconnect all calls after 29-31 minutes?

It never fails when a call reaches somewhere between 29 to 31 minutes, the call just ends. It doesn't matter if I initiated the call or if someone called me. It could be 29:54 sec or 30:15 sec - it's different all the time. I then have to call them back but sometimes I have to wait a few minutes to do so because I don't always have a dial tone. The service provider claims it has nothing to do with their service. I've never heard of this problem before and never had it happen on past vtech phones I had.

Posted by Cheryl Wilson on

  • The Spaminator
    The Spaminator Oct 21, 2021

    Hi Cheryl Wilson, we want to help you with your question, but we need more information from you. Can you please add details in the comment box?
    Is the phone plugged into a phone line ?
    Is the phone line solely used for Analogue phone use ?
    Or is phone line being used for a digital syncronous line (DSL) data service as well as voice phone.?
    Is phone a voip phone (voice over data) ?
    if voip what router or network switches are involved ?

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