I have changed out the print head twice now in the last few months but that does not seem to help. I am using the oki brand ribbons not the generic ones so I am thinking it is not the ribbons themselves?
Https://www.oki.com/printing/download/59348501_210042.pdf
(Check the headgap lever position - page #8)
Testimonial: "Thank you so much for the suggestion, unfortunately I have tried that with no success."
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