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This is not a do it yourself problem. Go to the Nikon USA webpage and find the Nikon Repair Depot nearest you. They will give you a repair estimate. You can then determine if it pays to fix your camera or replace it.
Hi Connie: Lens stuck, is common defective that need new lens unit replacement or just repairable. Causes
of a Lens Error: There are a number of ways with which a lens error can
be caused. Particulates might have managed to get into the mechanical
bits that allow the lens to retract, a purely physical interference with
the lens mechanism. If the camera was dropped, especially while the
lens was extended, there's a pretty good chance something might have
been knocked loose, such as the guide pins upon which the lens withdraws
How to Repair a Lens Error: As scary as a lens
error might seem, there are some easy fixes. Before trying any of them
out, however, first take a good long look at your camera warranty and
maybe have a chat with the company. If the lens error will be covered
under the terms of the warranty, go for it. Even some of the simple
fixes mentioned below might void the camera warranty. Sincerely, however,
it's unlikely that a lens error will qualify for the warranty.
Hope this helps; also keep in mind that your feedback is important and I'll appreciate
your time and consideration if you leave some testimonial comment about
Sometimes the lens is just stuck, sometimes it needs to be replaced. Try to mechanically move the lens in and out by gently twisting, pushing and pulling. If that fails, the gears are too misaligned to repair it without opening it. If you're out of warranty, there are third party place that replace them such ascamera lens repairs. If you want to do it yourself, there are also free camera repair guidewebsites that show you how to replace the lens, the replacement part is usually available on ebay.
I have the same problem with my nikon coolpix s200. After 2 months the lens of my camera won't go inside. On the lcd screen stood lens error. I went to a shop with this problem. He took the battery out of my camera and press the off and on button for a while. Then he put the battery back in the camera and press the on button. The lens of the camera was now going inside en outside and inside and outside with a strange noise. And also on the screen stood lens error. Okey, the lens is inside the camera. But how can I fix this camera? What is the problem? What have you done? Please let know..!!
This is probably THE most common failure among digital cameras. There's a halfway chance of fixing it yourself, described here: http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html
at the back of the camera next to the view finder (bottom right hand corner) is a button and icon marked SEL.
pressing this button toggles the lens image from the view finder to the lcd screen and back again.
IF neither view is available then I suspect your camera needs some TLC at a repair shop.
hope this helps.