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Smudge down one side-- Toshiba

I am getting consistent black ink smudges down the back edge of each paper. It looks like something from a drum that's abut 3/4 inch wide. I've cleaned everything I can access to clean. I wish I could submit a photo.

Posted by Angela Hansen on

  • The Spaminator
    The Spaminator Sep 14, 2021

    Hi Angela Hansen, Is the black smudge set or comes off ? Wondering if fuser area has a problem maybe with the fuser roller. Can you please add details in the comment box?

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Don A

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  • Toshiba Master
  • 2,911 Answers

Https://www.tonergiant.co.uk/blog/2017/05/black-lines-down-the-page-4-causes-and-how-to-fix/

Sadly, the poential fix is a step by step process where each step either solves the problem or doesn't thus forcing you to move to the next step. The procedure on the above listed page includes cleaning, which you indicate having performed. Each time you try to print, you undo your cleaning in this instance. Look for advice for your specific model of printer. Toshiba has interactive tutorials. https://tbs.toshiba.com/tbs/support/#downloads
https://www.atechnj.com/what-to-do-when-your-printer-leaves-black-lines-or-smudges-on-paper/

Posted on Sep 14, 2021

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