Operating only in reverse. I disassembled the upper portion of the shredder to access the photo sensors. I cleaned both and there is no paper or other debris. Will replacement sensors solve the problem? If so, it should be an easy fix if I can find the replacement part.
Your Fellowes p600c-2 shredderappears to have the same problem I had, it would run in reverse but would not shred new paper. I removed the 6 screws that are visible on the top assembly, but could not get the top assembly to come apart. There is a seventh screw hidden under one of the adhesive labels. I removed that screw and was able to disassemble the shredder. The plastic trigger mechanism that starts the shredder when paper is put in was stuck. I freed the trigger mechanism and reassembled the shredder. Now it works fine.
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