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Contributor
10 Answers
- Posted on Jul 07, 2024
Re: I have an LG 441g, neither Tech support from LG,nor...
Let's try a few troubleshooting steps to see if we can resolve the issue with your LG 441g not sending or receiving texts.
Basic Troubleshooting Steps
- Restart Your Phone:
- Turn off your LG 441g, wait for a few seconds, and then turn it back on.
- Check Signal Strength:
- Make sure you have a good signal. Poor signal strength can affect text messaging.
- Ensure Airplane Mode is Off:
- Check that airplane mode is not enabled. If it is, disable it.
- Check Message Center Number:
- Sometimes the message center number might get changed. Make sure it's correct for your service provider.
- Go to Messages > Settings > Message Center and verify the number. Contact Net10 support to confirm the correct number if needed.
- Clear Messaging App Cache and Data:
- Go to Settings > Apps > Messages > Storage > Clear Cache. If this doesn't work, try Clear Data.
- Verify Your Plan:
- Ensure that your plan includes text messaging and that your account is in good standing.
- Check for Software Updates:
- Make sure your phone's software is up to date. Go to Settings > About Phone > Software Update.
Advanced Troubleshooting
- Reset Network Settings:
- Go to Settings > System > Reset > Network Settings Reset. This will reset all network settings, including Wi-Fi, Mobile Data, and Bluetooth.
- SIM Card Issue:
- Sometimes the SIM card might not be seated properly. Remove the SIM card, clean it gently with a soft cloth, and reinsert it.
- Factory Reset (as a last resort):
- If nothing else works, consider a factory reset. Note: This will erase all data on your phone. Backup important data before proceeding.
- Go to Settings > System > Reset > Factory Data Reset.
If you have already tried all these steps and the issue persists, it could be a hardware problem. In that case, visiting a local service center or contacting LG for further support might be necessary.
Hi Helen Scally, I am at a loss as to what is causing this. Take a look at the link I found it may be helpful in giving you ideas to try.https://internet-access-guide.com/tracfo...
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