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The pump might need to either be replaced in your washing machine or the pump could be clogged. To check the pump you will have to first disconnect the drain line and then remove the back panel on your washing machine and use a flashlight.
The 3 screws across the front of the slanted panel need to be removed, then the panel. At the left and right rear of the main washer top are 2 5/16" screws, these need to be removed, there is a loose fitting steel clip through a slot on the main top these are holding down, when the 5/16" screws are removed slide the entire top forward and it will release from the front fixed clips. Unplug the lid switch unit and the main top can be set aside to replace the switch. Pleazer Appliance...
have you looked near the bottom of the front panel near the floor,there are 2 or 3 screws located at a 45 degree upward angle(to hide them from view) so they dont show,remove these and the front should hinge upward like an auto hood and the clips near the top should let go when its raised far enough upward
whirlpool washers have a drive coupling in between the motor and the transmission to replace this remove the top and disconnect the lid switch set it aside remove the front panel then remove the 2 clips that hold the pump on then push it out of the way then remove the 2 screws that hold the motor clamps on and then remove the upper and lower motor clamps remove the motor then replace the three piece "motor coupling" one piece goes on the motor the other three pronged plastic piece goes on the transmission and the rubber isolator goes between them and now just put every thing back together
where the washer and dryer attach just above washer lid there should be screws to rmove cover between units yours may have clips instead of screws that need to be removed to remove lid and top on rear edge of top there is a plug that hooks lid switch just watch when reinstalling top to be sure it reconnects..sorry for mix up those units had 2 different layouts over the years and without an image hard to tell which one you had
on most of those remove 2 screws in cover under console /timer on back edge of top will be 2 screws remove screws slide top forward switch connection is on front edge to acess pump 2 screws 1 on each side just below top on in side of panel remove and lift panel up
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