Why won't the reservoir on our Bunn My Cafe MCR (44600.0000) fit into the machine anymore?

Our office has a Bunn My Cafe MCR (44600.0000). The top water reservoir will no longer fit onto the top of the machine. I am unable to find a diagram of it to see of we are missing a seal or something along that line. Please help!

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ADMIN Andrew

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Bunn Master
57,240 Answers

You can ask them direct

https://commercial.bunn.com/44600.0000

https://www.google.com/search?q=Bunn+My+Cafe+MCR+(44600.0000)

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Posted on Aug 24, 2021

Genevieve Worley Sep 20, 2021

I called Bunn commercial support and they could not help me. The reservoir should just sit on the the top of the machine, but for some reason the area where the check valve is will no longer fit down where it is supposed to. Nothing is missing, broken, or cracked. It is so strange. Any ideas?
ADMIN Andrew Sep 20, 2021

On the schematic on the bottom right, there appears to be a pin on the back of the machine. It looks like a locking pin that is inserted after you put the reservoir on top.. I find it dishonorable that the company that makes it won't help.
https://commercial.bunn.com/44600.0000

Here is the manual which I just read and it says it just lifts off. It is very odd. I would need the machine to play with to find the reason.
https://www.manualslib.com/manual/759762...

I would send it back and claim on the warranty.

BUNN-O-MATIC COMMERCIAL PRODUCT WARRANTY

Bunn-O-Matic Corp. ("BUNN") warrants equipment manufactured by it as follows:1) Airpots, thermal carafes, decanters, GPR servers, iced tea/coffee dispensers, MCR/MCP/MCA single cup brewers, ther-mal servers and ThermoFresh® servers (mechanical and digital) 1 year parts and 1 year labor.

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