How to get a replacement hinge set for Viking Professional refrigerator

The freezer door may be misaligned from top to bottom, resulting in poor contact with the magnetic seal. Another possibility is that the hinges are defective or misaligned, allowing the door to pop open.

press display on or (activate control) button first you should then be able to choose fridge or freezer and change set temp
after set will read actual temp 46 is a little high sounds like you have service issue

Viking 42" built-in units usually don't offer any door adjustments. If one of the doors are not closing well, check for obstructions blocking the door bins, worn door gasket, and possible door warp-age on the panel ready models. Viking did have top hinge recalls updating to the new "Cobra" hinge on many of their models which can be verified by calling viking and providing your full model/serial numbers. If your Fridge door is lower than the freezer door you most likely have a worn door closer located on the lower hinge of the fridge door, the closer is a 2 piece plastic interlocking/mating unit which wears down over time from friction. This usually needs to be replaced. Pleazer Appliance...

VCBB363SS is a refigerator on top with a large door that opens and has a pull out drawer below that is a freezer
25 is too warm for freezer section
are coils snowed over complete or just on top 2 passes
if snowed solid defrost problem
if only snow on top fc fan is not running or system low on charge low side leak
unrelated if your mod is correct there is a hinge recall that should have been replaced

Check with your Viking rep. I have the same problem and got word from Viking they are coming up with a new hinge doorstop at different angles. It will come in a form of a kit. The one I'm getting is about 100 degree opening. The problem I had was the door was hitting and adjacent electric oven from Viking. It just swung too wide.

Check with your Viking rep. I had a problem that the door swings too wide. They said they are coming u with a kit to replace the door stop. I was told there will be a 100 degree doorstop kit for my problem The door when swung open gets a ding from an adjacent Viking electric oven with the professional door.

Take your remaining pieces to a Servall store. They carry parts for all appliances or do an internet search.

If you can not reach the parts easily, try to get a serial number and model off the Fridge and check the internet for a Viking dealer near you.

The defrost timer has stopped,this model has a problem with the defrost timer not working properly.Have it checked or replace it.I don`t know if there is a recall on this unit or not,but check with the dealer you purchased it from.If I can help,let me know.

There is a recall on Viking refrigerator hinges. Check and see if your refrigerator falls under this recall. It may just require a new hinge. The recall hotline # is 888-345-2650.

You call also see if it falls in this category.
VCSB483, DDSB483, DFSB483, DTSB483 Date codes before 030104 (on serial # ). Go to this site to see if you fall under the recall.

http://www.cpsc.gov/cpscpub/prerel/prhtml09/09242.html

freezer fan runs when freezer calls for cooling
ref fan runs when fridge calls for cooling
condenser fan up top runs with compressor
lower unit condensate fan runs with compressor
fans should not be noisy
control monitors temp and will give alarm if temp rise
please contact viking as your fridge may have a safety recall on door hinges