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Taylor C712 beater overload keeps occuring

How do i fix the problem, I keep pushing the reset button and the viscosity is set at 3.9...

Posted by Gayle Baird on

  • Anonymous Aug 01, 2021

    reload windows 10 and reboot.


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Somethings grounding the power to make the reset to pop, could be a bad motor locking up, the reason that reset pops is to keep from shocking you, or causing a fire

Posted on Aug 01, 2021


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Related Questions:


Taylor C713 Beater One Side Not Working

Usually, a beater overload occurs when it freezes too much and the beater can't turn.


Question about standby mode on a taylor soft serve machine #8752

Standby Mode deactivates the beater and keep the ice cream cold. When you come off Standby, the ice cream warms a little and the beater starts. You can be in standby Mode as long as you like, It keep the ice cream mix in peak condition. There will be a short delay in serving the next customer.

Standby (US and Canada Only) During long no-sale periods it becomes necessary to warm product in the freezing cylinder to approximately 35°F to 40°F (1.7°C to 4.4°C) to prevent overbeating and product breakdown. When the STANDBY button is pressed, the light comes on, indicating the cylinder temperature retention system (CTR) has been activated. In the Standby mode, the Wash, Pump, and Auto functions are automatically canceled. The Mix Ref function is automatically locked in to maintain the mix in the cabinet. To resume normal operation, press the AUTO button. When the machine cycles off, product in the freezing cylinder will be at serving viscosity.



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I have a Taylor C707-23 that is freezing the product in the barrel and not dispensing. Then the drive motor trips. Had the sensor probe changed same thing.

If this is an ongoing problem that you have had for a while, it sounds as though your viscosity may be set too high. You can adjust the viscosity by removing the 4 screws that hold the face plate on. You will see 3 potentiometers. You want the left most potentiometer. It Should be labeled "Viscosity". You need a tiny screwdriver to turn it. Turn it counter clockwise about 1/16th of a turn. If your Ice Cream is already frozen, You will have to let it cycle a few times before the ice cream reaches consistency. If its liquid, then you will know as soon as the machine finishes the initial freeze down cycle.

If this is a new problem, then it is highly likely that your beater motor is going bad. To check this you would want to test the amperage of the motor when you initially draw product from the machine. A single phase 1.5HP motor in the taylor ice cream machines should not draw more than 7 amp on an initial draw right after freeze down. Its normal to draw around 6 amps then drop for a few second. In order to trigger the reset, the beater motor has to draw more than 6.3 amps for an extended period of time. Your reset may be set higher than 6.3 but that is average.

Taylor c712 with pumps one side sounds like it is pumping and looks like its pumping but when you use it there is no mix in the barrel

Hi Megan,
The first thing I would do is tear the machine down, sanitize and rebuild and properly lubricate everything. If you have a spare kit, you should install all new pump o rings and seals (Parts 4, 5, 6, 8 and 14 in the schematic). Hopefully, it is either improperly lubricated o ring, or a worn out seal and that will fix it.

The plastic pump parts do wear out over time (Parts 3 and 4) and so do the stainless steel pump sleeves (Part 1). If seals and lubrication don't correct the issue, you can start looking closer at the pump parts.

I have the tune up kit available here.

Schematics of the pumps are here with prices and part numbers.

Soft Serve Parts C712

I have a C712 taylor soft serve and we have one side somehow mixing in to the other ??? how is this happening ???

The separate flavors only meet at the center draw valve of the freezer door. That valve should have an H-type seal that looks like 2 connected o rings. If you haven't replaced this seal 034698 Large Basket Seal, it could be the problem. You can buy the seal individually or as part of a kit.

You can also try to make sure that the viscosity of the product is even, you don't want one side to be noticeably softer than the other.

The other possibility is there is a problem with the mix pumps. First try replacing all of the seals and gaskets. Use this kit X49463 81Tune up kit for Taylor C712. The pump parts do wear out over time including the stainless steel cylinder sleeve. If one pump was working better than the other, that could explain the mix bleeding.

If none of that takes care of the problem let me know. [email protected]


Poor Overrun on Taylor 162-12

You cannot change the overrun on a Taylor 162. Once you've properly primed the machine and installed the feed tubes, the viscosity or how firm the product is.

I do not know of any soft serve machine that will give you an 80% overrun. You can adjust the overrun on a Taylor pressurized machine like the 8756 or the C712, but I believe the limit is somewhere around 40%.

You can email me [email protected] or call 1-800-879-7839 if I can answer anymore questions for you.

Soft Serve Parts Supplies

My Taylor c713 is on "R Beater Overload", I came into the shop to find it had done this over night.. I emptied the ice cream out of the machine and cleaned it, upon pushing the reset button and trying to...

That is most likely the stand by probe. The standby thermistor probe measures the temperature of product, in this case in the freezing cylinder, while the machine is in standby. Usually when the thermistor fails, you come in in the morning to find that the product is liquid and the reset has been tripped. The motor should be nowhere near the overload setting in standby as the product should be liquid. Thermistor probe C712 C713 Barrel Stanbye Probe

Hello. We have Taylor c712 with air mix pump. After 1 hour (18-25 cups) product is overfreezed(have a grainy and icy texture) and temp of tthe product between 14-15 F.

it is over freezing, you need to have the viscosity adjusted and also make sure you are removing all the water when you are priming unit.

Taylor 754-27 runs good until ice cream is made then trips-not able to restart in auto or wash-able to turn beater with hand-not binding - after ice cream becomes liquid able to start again in auto or...

It is possible that your viscosity is set too cold. You should check the temperature of your product to see if it is too cold. Is the Ice Cream hard? It sounds like maybe the beater overload is tripping. Some of the overloads can reset on their own. If you have and know how to use an ammeter, it would be beneficial to check the amp draw of the beater motor to determine if you are exceeding the overload or not. Ice cream is generally good at a temp between 16 and 20 degrees F. Temps vary with product and product brands. I hope this information helps, it is hard to determine exact problem without being there.
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