Unresponsive, changed batteries in the remote. Connected to internet to watch freeview play channels
Sounds like firmware corrupted. Try a firmware update. contact any service technician. If you wish to get some details; check the site linked here.
https://elektrotricks.blogspot.com/
https://electronicshelponline.blogspot.com/
faults & possible causes to LCD screen are given with illustrations. You can get an idea about the fault to an extent. Search the site by type in the Brand Name of your set, in its search bar at the right side column, and press enter. See it in Webview with mobile or by desktop. Mobile View has no search box.
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