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Samantha Posted on Jun 29, 2021
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My Ativa shredder has a red light on. It is the indicator that is a picture of the door with a circle on it. I can reverse but not shred. Any suggestions?

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  • Office Equip... Master 66,931 Answers
  • Posted on Jun 30, 2021
ADMIN Andrew
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Edited to correct spelling of 'Ativa', 'shredder' and 'shred' for clarity.

The graphic is telling you that the waste bin is not fully located. Remove it, empty it and push it fully back in.

Known issue

https://www.google.com/search?q=ativia+shredder+door+with+circle

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