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So the spray up the canyon is okay, but the spray up the jacksi isn't? I can only be a blockage or the switch that changes the nozzles is faulty. Contact the maker for a warranty replacement.
If you have a Saniplus model then the vent connection is on the top right side of the pump casing if you are facing the toilet with pump sitting behind. The vent pipe needs to be minimum 1 1/2" and must be vented to the open air so air can flow in and out at all times. To the left side of the vent connection is the discharge pipe which should be a 3/4" or 1" discharge pipe. You can try disconnecting the vent pipe and run it with the vent pipe open, also you can disconnect the discharge pipe and put a bucket at the end of the discharge elbow and flush the toilet into the bucket, it will free flow into the bucket and there are no restrictions. That way you can tell if the problem is the pump or the installation set up.
saniflo buzzing all the time means that the motor is trying to run but cannot. indicates that something is blocking the pump impeller from rotating. unit needs to be removed, cleared and tested. if fault contiues you may blow the fuse (if you are lucky) otherwise the motor will eventually burn out. get this checked soon.
check to make sure the water level in your tank is sufficient, if not you'll need to ajust your float. otherwise your flapper is shutting too soon, you'll need to shut the water valve off and flush untill the water in the tank is gone, letting air back under the flapper slowing it's desent when submerged. then turn the water back on. if the problem continues repace the flapper.
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