Question about Panasonic KX-T7633 Corded Phone

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I have a Panasonic KX-T7633 phone and using a TDA 50 system, how can I configure the system to play on hold music on an external device?

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I have a Panasonic kx-t7633 phone system, how do I turn off the music?

On the intercom dial *7510 (*7511 turns it back on in a TDA-50 or lower) and *751x (1 or 2) turns it on in a 100 or larger.

Carl
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1answer

I have a phone system in my house using the KX-T7633 model corded phones. I want to plug in a cordless phone in the back of the KX-T7633 so that I can be cordless, but when I do I can not get a dial tone...

In a TDA-30/50 there are FOUR super hybrid ports, the first 4 on the cabinet. In a TDA 100/200/600, there are NONE. Which one do you have and is your extension 101-104? If not, it won't work. You can probably wire an analog port to the first pair and use the same cable, but it will never merge with the digital set.

Carl
2helpful
1answer

I have a Panasonic TDA-50 that insists on playing a chime-like music on hold (MOH). How can I shut off the internal MOH and allow the external MOH to work??thanks

Wow. If we told you, we'd have to kill you :-)

There's an easy way and a hard way to do it, and both require you to know the Installer password to the sytem. In the Maintenance Console, you need 2.2 BGM and Hold Music, or from the main phone, programs 710-712. 710 is the source for BGM which you change to EXTERNAL, 711 is the source for MOH which becomes BGM 1 (the only port on a 50) and 712 is the source for transfer calls (either ringback or MOH.)

If you don't have the magic password and instructions for getting into the system, you'll need to call your Pana installer for access.

Carl
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1answer

How to change music on hold for panasonic kx-t7633

Hold music is attached to a port labeled MOH on a Panasonic TDA system cabinet. Check out your back room or telephone or electrical closet where all the wires go and see if there isn't a seperate box for the MOH system. Once you know what it is, you can find out how to change the music.

0helpful
1answer

Change radio station on Panasonic KX-T7633

Well, it depends. You can have 2 BGM sources on a TDA-100 or higher system. The system in the back room will have 2 MOH jacks and you can select the source from a phone. Since this is also the Music that the callers hear, there may be copywrite issues on playing commercial radio on hold. Most places actually use MOH 1 for a Promotion on hold, and MOH 2 for employee's BGM.

Carl
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1answer

Is there a way to change the hold music on my panasonic kx-t7633 it's terrible or am i stuck with what i have

You're stuck with what you have unless you find the box that's playing it and change the recording. Your system cabinet (a black and blue TDA cabinet) has a music device plugged into the MOH port. Just change the file.

0helpful
1answer

TDA Manual and the PTPM Manual for kx-t7633

Here's a site where you can download the quick reference guide. Hope this is what you are looking for. I'm not sure what you mean by TDA and PTPM. If this isn't what you need, please clarify. Thanks.

http://www2.panasonic.com/consumer-electronics/support/Phones-Fax/Business-Home-Systems/System-Phones/Digital-Hybrid-IP-PBX-Phones/model.KX-T7633
0helpful
1answer

I have a Kx-TD1232 pbx and would like to activate the 2nd music on hold feature. any ideas of how to handle that?

This should be an audo response...the one with the big horse laugh :-)

Panasonic TD's have 4 music sources, BUT there is no tenant service. You can play SOURCE 1 to trunks and SOURCE 2 to BGM and external page, but you can't play Source 1 to trunks 1-3 and Source 2 to trunks 4-6. A TD has no tenant service. That was addressed in the TDA system.

System programs 803 and 990 control how the music is played and where. There is external equipment that can split music to different trunk groups. It's expensive so the upgrade from a TD to a TDA might be a better option.

Carl
1helpful
1answer

We are using panasonic KX-T7633phones wherin we are getting complaints as whenever the rep put the customer on hold it plays an awful music on hold and our IT support says that this is notpossible to...

The TDA cabinet has at least 2 jacks, labelled EPG and MOH. Guess what MOH means :-)

I don't know about cost effective, but you can get an MP3 player or use a spare PC to stream MOH music to your phone system at prices starting as little as $29.

http://www.onholdstore.com/onholdsystems.html lists players that sell for $140-200, and the Software tab gets you Message Studio to make your own MOH productions. It includes free music and voices.

Outside of that, use the keywords MUSIC ON HOLD and you will see tons of prices and alternatives.

Carl
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