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It's possible that the DVR's internal battery is losing charge, causing the clock to lose time. Typically, DVRs use a small lithium battery to power the clock and other internal functions. Over time, this battery can lose its charge or fail entirely, which can cause the clock to lose time or reset completely.
To replace the battery in your Channel Master DVR, you'll need to open up the device and locate the battery. Depending on the model of your DVR, the battery may be easily accessible or it may be hidden inside the device. You may want to refer to the user manual or contact Channel Master for specific instructions on how to replace the battery in your model.
Once you've located the battery, you can replace it with a new one of the same type. Lithium coin batteries are a common type used in electronics, so you should be able to find a suitable replacement at most electronics stores. After replacing the battery, you may need to reset the clock and other settings on your DVR.
The software to run the DVR was also on the original hard drive. Once you change it , that is gone. You'll need to contact the manufacturer for a proper replacement.
I'm not familiar with this particular model but often times the manufacturer's tech support can email you .bat files that you can put on a thumb drive and plug into a usb port on the dvr. If they do, power down the dvr, plug in the thumb drive with only the .bat files on it (don't have any pictures or anything else on the drive) and power up. This should reset it to the default log in setting. If you don't know those make sure you get them from the manufacturer when your talking to them.
Check with your provider to ensure that you are in expanded services, or limited. Because being on limited services the box will lock you out of those channels. If you are in billing for those services and you checked the batteries on your remote and they are good and you get a solid red blink when you change channels not a double blink (indicating that your batteries are dying), Then try power cycling your DVR by, removing the power supply and waiting 3sec then plug it back in. Your box should shut off, turn itself back on, then go into the load screen, then, once the load screen display shows on your tv and on box display, wait for your box to completely load (don't touch nothing until the correct time shows up, meaning that it has completed the load process) Once the process is complete turn box back on and you should have you guide back up and (No Data) on your program schedule(Don't Worry!!) it will populate, with 15-20 mins.
Now try to ch. up and down and see if that fixed the problem. also make sure nothing is blocking the sensor. If all else fails and you changed the battery, called your cable provider and request a box swap, (be sure to watch all your recorded shows because they go bye, bye with the cable guy!)
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