Our 4 year old GE side by side frig suddenly warmed to 64 degrees. Freezer stopped freezing and is at 43. Motor is running.
Really need to know what motor(s) are running (compressor, evap fan inside freezer compartment, condenser fan under fridge)?? Of course, check your temperature (thermostat) settings. Side-by-sides usually have 2 of them. They should be labled for refridgerator and freezer. The freezer control usually only opens a baffle from the freezer compartment to the refridge compartment. The refrigerator temp control is the one that controls the compressor on-off cycles and the temp of refrig compartment (this keeps the refrig compartment from freezing the milk and cokes) If the freezer control/baffle is set too far open, this will cause the refrig temp control to shut off too soon for the freezer temp to get low enough. These controls can get bumped out of the correct setting accidently from time to time.
To check the following, the fridge has to be running, or in a condition where it "should be" running: If compressor is running (condenser fan should be too), check if evaporator fan (inside freezer) is running. Open (freezer) door and hold door light switch in when you check evaporator fan operation (some fans stop when door is open) If it is not running you may have a bad evaporator fan motor. It could also be a bad defrost timer, causing the evaporator (also inside back of freezer) to ice-up. This blocks the air flow over evap. Also, there is a defrost terminator switch on the evaporator coil that stops the defrost cycle when coil is clear of ice/frost (but timer hasn't ended defrost cycle). If it is defective, that could also keep the fridge from going into the defrost cycle, or taking it out too soon. If it is the timer, change the defrost terminator as well. Depending on how handy you are, you may be able to check/change any of these parts yourself. If you don't know much about elecrical stuff, you should leave it to a repair tech. Hope this helps.