Whirlpool 25.6 cu. ft. Side-by-Side Refrigerator with In-Door-Ice Dispensing System Logo
Posted on Sep 20, 2009
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Freezer leaks water even with ice maker water turned off

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  • Expert 48 Answers
  • Posted on Sep 21, 2009
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Joined: Aug 24, 2009
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The only water that can come out of the freezer if the water is turned off is defrosted ice that cannot go to the tray at the bottom of the machine since the drain hole is blocked. See if any water is in the tray under the machine. Probably dry as a bone. If so carefully remove the back panel in the freezer, after you have defrosted some of the ice buildup. If you find lots of Ice the defrost circuit isn't working. If you find frosty ice the circuit may be OK but the drain blocked. You MUST melt ALL ice on the coils, and in the drain pan below the coils. Use a turkey baster to shoot hot water into the drain hole until it is free of ice and water flows freely into pan below. Find the defrost thermostat and turn it manually with a screwdriver and see if the defrost heater gets hot (be careful, gets very hot) timer should turn very slowly when powered. If not hot but timer turns on its own the defrost thermostat is probably defective.

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