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Roberts Stream 83i has blank display ie its lit up but no info so I can't do reset. Love to hear any suggestions!

It's about 5 years old and has not been abused....

Posted by Jo McNaught on

  • 2 more comments 
  • Larry Ng
    Larry Ng Jun 12, 2021

    what computer is this, never in my life heard or Roberts. wow, are you not in USA ,Canada or UK?

    google tells me must I? is a
    DAB/FM WiFi Sound System with Internet Radio, Music Player and
    A radio BOOM box, hand held
    and is nOT any kind of computer at all so post to radios ? but does have ethernet.

    try new batteries? or remove them for 1hr and put back fresh. if it has them ?
    the book says BBC over and over, so is UK only radio/?

    factory reset is on this page

  • Jo McNaught
    Jo McNaught Jun 16, 2021

    Yes I know. I followed a thread to here and posted my question before I realised it was computers! Thanks anyway :-) Yes I guess its a UK brand. Can't do the reset because the settings don't show on the blank screen...
    Thank you for trying.

  • Anonymous Jun 16, 2021

    it needs repair, the screen is bad or the power supply to it failed.
    you have no parts to fix it or the skills no are parts sold things like this.
    unlike PCs it is not modular, making easy repairs.
    take it to a shop as the live person there that can touch it an fix it. we can not.

  • Anonymous Jul 29, 2021

    what is it, why not start post and say what it is first. so we don;t have to guess or google for hours.
    it is not a PC but can connect. to web.
    it is 2009 made, so is great 11 yea r run. (amazing to me)"AS OLD AS this is TRUE"
    DAB/FM WiFi Sound System with Internet Radio, Music Player and

    it is what us Yanks call a BOOM BOX. (CD+sound , am/fm,etc)
    when it it fails it needs to be repaired,
    I can not do my 50years of on the job electronics skills in a text box ever.
    but the PSU or the LCD is dead.

    first hit , on trouble. and it.

    the next page states

    100-230 volts AC, 50Hz
    (use only supplied adaptor)

    so is the power pack dead, or wrong one , using the wrong power pack here is like 9/10 odds wrong.
    I label mine to never do that and not blow my radio to H3LL

    OMG the jack is marked, 12vdc at 1.2amps, wow , so measure it with any voltmeter.

    keep in mine, a power pack or any PSU can fail for
    or WEAK (causing odd effects)
    or have tons of noise, on the DC line (bad caps ) in the pack or in the RADIO.
    this is tech talk, I can go on for 2 hours doing tests inside too but I flat refuse.

    The LCD display needs power to work, if power pack is good first.
    we check voltage on the LDC card for DC good power there,


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ADMIN Andrew

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  • Roberts Master
  • 57,211 Answers

Category moved to Roberts Radio, as per our Computer Guru Larry. Yes Larry, a very fine UK Company and some of the best iconic retro radios, known for being on a swivel base so you could get the best signal.

Return it to Roberts for repair. They are old school as far as after sales service goes.

Roberts' Radio FAQs - RobertsRadioRepairs > FAQs
A. We are able to offer out of warranty repairs on many models. If you know your model number, please click here to find out the cost of repairing ...

Posted on Jul 30, 2021

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