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Richard Halsall Posted on Mar 27, 2021

I have 2-2400W printers,not used a few years. Both failing exactly the same. They draw paper, get a faint partial smudge image. Error "jam in transfer rollers". The transfer belt has the ink on it.

I have cleaned contacts on drum and solenoid appears to close open correctly.

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  • Posted on Mar 28, 2021
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I had the same with my canon printer last year. But you have to be patient enough to Try cleaning the ink using a damp cloth on the feeder roller and transfer belt. Make sure the inside of the printer is clean and does not have any ink spilled on its parts. It will take a while until you get all the dust and fluff out! Also, try taking out the printer cartridge and then back on. Then try printing a test page: Select PRINT TEST PAGE and press the Menu Select key.
If that doesn't help, you may refer to your printer troubleshooting manual or check this link for further details: https://www.manualslib.com/manual/805991/Konica-Minolta-Magicolor-2400w.html?page=158#manual

3 Related Answers

jonniewalker

Starnley Johnwells

  • 1031 Answers
  • Posted on Oct 05, 2008

SOURCE: paper jam, no printing, constant error

you can Visit the Konica Printer Knowledge base, which explains on a .pdf and with a video, how to clear the basic fuser roller jam with a piece of card.,no printing,etc click the link and put in your product type that wil take to faq page youll see the issue and solution elaborated
http://crm01.konicaminoltaeurope.com/openmind/technic/engineer/qmspubkb.nsf/start
and work your way through the links.hope this helps

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Anonymous

  • 71 Answers
  • Posted on Oct 30, 2009

SOURCE: After a paper jam the ink not setting

If you check the quality of printing by changing the cartridge, then you only have to replace Fuser Unit. Probably that when you remove the sheet (paper jam) fixing deteriorated film oven. Best printer behind the door (rear door) and a flashlight to look to see when you print you can see something broken, a foil. the printer stopped trying to push the fuser - the two blue clamps can not be fixed because of this well and make noise. in most cases breaking a finger to catch the oven (the clip is on the side of the oven gear) so when you change the oven will resolve the problem with noise
ASSEMBLEY FUSER FOR HP 4200 - RM1-0014-230CN

Anonymous

  • 2 Answers
  • Posted on Nov 04, 2011

SOURCE: magicolor 2400w gives paper jam error at transfer

My 2400W was standing a long time without being used, and when I wanted to use it, it made a very faint image and showed "paper jam at transfer roller". Also, the image stayed on the transfer belt, but never got transferred to the paper. I tried a lot of things, nothing worked, but the message from weirdal1968 above pointed me in the right direction.

I eventually scratched / scrubbed / cleaned the copper pad on the left side of the optical imaging drum - this copper pad probably receives the bias voltage for the imaging drum from a springy stainless steel wire. There was some visible darkening of the copper pad where the stainless steel wire touched, this is what I cleaned. And then, presto, problem solved - the image came out great, and no more "paper jam at transfer roller" error message.

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My 2400W was standing a long time without being used, and when I wanted to use it, it made a very faint image and showed "paper jam at transfer roller". Also, the image stayed on the transfer belt, but never got transferred to the paper. I tried a lot of things, nothing worked, but the message from weirdal1968 above pointed me in the right direction.

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