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Angie Shankster Posted on Mar 24, 2021
Answered by a Fixya Expert

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Viking SE Designer. When the embroidery arm is connected continuously, why does it show the message below?

I have tried turning it off and starting from scratch a hundred times but no success

1 Answer

S Gros

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  • Expert 40 Answers
  • Posted on Mar 28, 2021
S Gros
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Can you clear it when taping the display?

  • S Gros Mar 28, 2021

    I had the same problem, mine needed calibration because I wasn’t able to clear the msg. Click all around it and see if it clears then go in and recalculate it. If it get to bad you will need to have it done. I had to have my display replaced. The repairman said he wasn’t able to enter the code(?). BTW; I found out that you should not leave the embroidery are connected, it should be off when not using, which reminds me I need to go and disconnect mine too.lol hope you’re able to recalibrate if that’s your problem. It could get costly if not.

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4 Related Answers

Anonymous

  • 152 Answers
  • Posted on Oct 24, 2009

SOURCE: husqvarna viking designer 2 embroidery machine. Wont work on my

Buy a PC, or get the program that mac has that supports pc programs. I've seen it work so I'm sure it's an optioin. Mac people don't like the program, but it will create an environment that supports PC programs.

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Anonymous

  • 201 Answers
  • Posted on Feb 01, 2010

SOURCE: Husqvarna Viking Designer I breaking needles

Dls8864's suggestion was a very good suggestion - make sure the metal stitch plate is pushed all the way to the back. Also make sure that the thread is feeding freely - if it is catching on something it can cause the needle to be pulled aside and make it break. Does the design fit properly inside the hoop you are using? If the foot and/or needle strike against the side of the hoop, that will cause a breakage. Is the bobbin thread okay - not making a bird's nest underneath?

Anonymous

  • 1 Answer
  • Posted on May 04, 2012

SOURCE: Viking designer se screen is stuck in welcome

I purchased my designer se in 2006, and the frozen screen happened for the first time tonight as I was installing fonts on the machine. I did as suggested...got into update mode and installed the latest update and it worked! Thanks so much. I thought I would have to pay a lot of money to have the problem resolved. I am a happy DSE owner.

Debbi's Sewing Machine Repair

  • 7365 Answers
  • Posted on Jun 05, 2012

SOURCE: How can I take my Husqvarna Viking Designer 1 embroidery machine on the airplane?

bubble wraping it at least twice & double box it. make sure it is marked
fragile & make sure it's insured.
good luck

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0helpful
2answers

I have an Viking Designer SE Sewing/Embriodery machine and I just starting exploring Embroidery? My thumb drive won't show the designs on the Embroidery machine, but they are on the USB thumb drive.

Most newer USB drives are not compatible with the Designer SE. Only Husqvarna Embroidery USB Sticks are guaranteed to work with this sewing machine. https://www.manualslib.com/manual/827718/Husqvarna-Viking-Designer-Se.html?page=21 . The entire manual is available from https://www.husqvarnaviking.com/support/DESIGNER-SE . One tip: try making sure that the file is not inside a folder on the USB stick. (In File Explorer, you should open the drive and see the file in that first list/window. If you build the folders on the sewing machine, it's less likely to be a problem.)

Other USB sticks can sometimes work. However, you need to format the stick at the sewing machine before putting files on the USB stick at the computer. 2GB and larger USB sticks are the most likely to give problems. 32MB to 1GB sticks are more likely to work. Only one person found an 8GB USB stick would work with the Designer SE. Most new USB sticks are formatted with a NTFS format. The sewing machine may be looking for a FAT16 or FAT32 format. The other possibility is limited USB drivers on the sewing machine. (I've got an Ag GPS position system that won't accept any USB stick unless it is labeled as "Works with Windows 98". Those USB sticks didn't need the OS to download a driver from Windows Update when they were first plugged into the computer.)

I hope this helps.

Cindy Wells
(The Designer SE could talk directly to Windows XP or Vista via USB. However, the programming probably had more in common with Windows 98.)
1helpful
1answer

Does the Husqvarna Designer SE use the Designer 1 embroidery arm?

The embroidery arms are usually machine specific. I had to label two Husqvarna embroidery units for my neighbor. She had mixed up which embroidery unit went with which machine. She was about to take the machines to the repair shop after the units failed to properly connect to the the embroidery socket on the machine she tried to use. Once the correct embroidery arm was connected to the matching machine, the unit worked fine. (One of the machines was a Designer 1. I'm not sure about the second.)

The largest hoop available for the Designer SE is 360 x 350 mm. The compatible hoops are listed here: https://www.husqvarnaviking.com/en-US/Accessories#.947 .

I hope this helps.

Cindy Wells
0helpful
2answers

Can the embroidery arm of a Designer 1 Viking sewing machine be repaired?

It depends what needs repairing? They are available to buy

viking embroidery arm ' eBay

https://www.ebay.ca > sch
21 items - Husqvarna Viking Embroidery Unit/Arm Attachment Model VSMAB ForDesigner 1 Sweden · Husqvarna Viking Designer 1 Embroidery Arm, W/ Hard And ...

husqvarna embroidery unit ' eBay

https://www.ebay.ca > sch
20 items - Husqvarna embroidery unit for #1+. Embroidery unit in case,. Brand New. C $400.00. Buy It Now. Husqvarna Viking Designer SE Embroidery Arm Unit ...

Or ask Husqvarna Viking to repair or replace under warranty

Machines - HUSQVARNA VIKING®

https://www.husqvarnaviking.com > Machines
The EPIC™ ' 980Q sewing machine is our most advanced and comprehensive computerized sewing machine ever. Made for Sewers, by Sewers™ to set your ... ‎Sewing · ‎Quilting · ‎Designer epic™ 2 · ‎Designer sapphire™ 85
0helpful
1answer

Will a longer embroidery arm unit fit my Viking designer se so a majestic hoop works

You should probably check with your Viking dealer. You'll want to get the right equipment for your machine.
1helpful
2answers

How do I take off the arm

On the embroidery unit or regular unit? I have a designer
both comes off easy
0helpful
1answer

Embroidery unit of Designer se

Sounds like cable has become disconnected inside machine or emb unit. Have it checked by authorized Viking Dealer. Check website http://www.husqvarnaviking.com/us for nearest Viking dealer.
0helpful
2answers

My Husqvarna designer SE embroidery unit keeps giving an error message "install hoop correctly". I've checked everything but can't get around the message. can anybody help ,?

You have probably got the machine set to use a different size hoop. Click on the hoop icon and change it to the size you are using. Hope this helps you.
1helpful
2answers

Viking designer se screen is stuck in welcome screen when turned on. update did not help me! my steps: 1turn on Designer SE le and connect to computer. 2install Designer SE 3D embroidery Software...

I purchased my designer se in 2006, and the frozen screen happened for the first time tonight as I was installing fonts on the machine. I did as suggested...got into update mode and installed the latest update and it worked! Thanks so much. I thought I would have to pay a lot of money to have the problem resolved. I am a happy DSE owner.
0helpful
1answer

On 955E embroidery unit, the large black gear snapped

Welcome to FixYa. Hi - Viking has online tutorials for several of the 955E features, including embroidery. 
Here is a link to the 955E tutorials. If the link isn't active, paste it into your brower window.
 
http://www.husqvarnaviking.com/us/6616_393.htm

As mentioned in the next paragraph, you can order a manual from your Viking dealer if you don't have yours. The Viking manuals aren't very expensive, and it is well worth having. You'll find detailed instructions for inserting and calibrating the embroidery arm, which happens everytime you insert the emb arm. See the Hints and Tips paragraph below.
If your machine is broken, the 955E Parts manual lists each part number in the machine, and the 955E Service Manual should provide instructions for repair. But because the 955E is not discontinued (as far as I know), the dealer might not be willing to sell you those manuals or order the parts you need. eBay often has Parts and Service manuals for sale for current model Viking machines, or you might be able to find them for sale on other web sites. Keep in mind that if your machine is still under warrantly, you risk voiding the warranty if you attempt to remove the covers and perform a "non-consumer" repair.
Some general hints and tips for inserting and removeing your embroiodery arm and navigating the Viking web site: 
  • Always turn your machine off when you attach or remove your embroidery arm or when you insert or remove an embroidery design card.
  • When you insert your embroidery arm, insert an embroidery design card. When you turn your machine back on, you should see a message on the info screen that says something like "embroidery arm will move". Press OK, and the embroidery arm will calibrate. 
  • After the embroidery arm has calibrated, place your hoop on the embroidery arm. 
  • Look at each end of your embroidery arm - you will find a connector that must slip into a corresponding connector on the embroidery machine. This connector slides into a corresponding connector on the machine. The connector on the machine has a cover that slides open and closed. If it is closed, it you might not spot it right away. You must open this slot when you attach the embroidery arm - slide the embroidery arm straight back (not at an angle), so the embroidery arm connects to the machine securely. Although you might need to nudge the embroidery arm in place, do not force it! 
If you or other viewers have a minute to rate my response (good or bad), your rating will help me to determine whether I unserstand your question and provided useful information. These ratings help me provide better service.
If you have additional questions or more information to add about your situation, please feel free to comment.
Cheers,' Ginny
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