Question about Google Cell Phones

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My mother gave me her old phone right before she passed away. I factory reset the phone but I don't have her Google account information and can't use the phone. what do I do?

Posted by Mandy D Gibby on

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Rodney J Brainard

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I'm sorry for your loss... My mother passed on 8/31/18 & I miss her every single day. - If you have fully reset the phone, you do not need any of her Google account info... Just sign in with your own or create a new account.

Posted on Mar 28, 2021

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5 Related Answers

Anonymous

  • 1226 Answers

SOURCE: usb download for Kyocera K16 cell phone

You can download software here: http://www.kyocera-wireless.com/support/
Just input model number if not sure model number click demo to locate the model number of the phone.

Posted on Jan 07, 2008

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Geekman

Chris Hingee

  • 32281 Answers

SOURCE: My mother gave me her

To get the security code/restriction code to unlock thecell phone from the current cell phone provider so you can use it with adifferent phone provider, Please click on this link and follow my instructions:- http://www.fixya.com/support/r4049238-unlock_cell_phone If your phone provider does not help you then this WEB siteit provides security codes for a small price. http://www.mobileunlockstore.com/?gclid=CKDb2_y2558CFSlJagodxBkDHw Try this WEB site also - UnlockFree http://www.unlock-free.com

Posted on Dec 03, 2010

Sowbud

  • 174 Answers

SOURCE: forgot username and password for my phones google account

Give your phone to the company's service center, they would solve your problem.

Posted on May 29, 2012

mobil master

Computer Repairing

  • 14641 Answers

SOURCE: factory reset sony experia acro (so 02c) from power off?

You may try default phone and security code to remove restrictions.
ur defalt phones codes is 12345 or 00000 u can use it
Default 4 Digit user code: 1234 or 0000
Default 6 Digit Security code: 123456 or 000000

Type *#06# at the mobile screen to know IMEI no of your mobile.
send the IMEI no to me and i will reply you with unlocking code.
IF Problem not Solved So
Please New Software install in the Phone Problem will Solved

Posted on Dec 19, 2012

Fuk2mol

  • 3 Answers

SOURCE: i have recently factory reset my android phone, and after that i am not able to sign in to my existing google accounts, while i am still using my all google services through my laptop

Its sounds like when you did a factory reset it cleared your login information, just re-enter the email address you originally used for yiu Gmail account and the password - if you can't remember the password click the forgot password enter your email address in the box provided and you'll be emailed with a password reset. Once you've done that re login with the email address and the new password.

Posted on Dec 26, 2013

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1 Answer

Need to reset a used LG-K371 I factory reset it but it still wants me to enter the old owners google account information how do I fix that?


Hi Mike Smith, in order to gain access with your device, you must log in with previously entered google account with that device. If you are having issue logging in to your account, visit the link below for more help about recovering your google account:


Account support
https://accounts.google.com/signin/recovery

-josh

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Mar 19, 2017 | Google Cell Phones

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I have a motorola droidmverison phone i did a factory hard reset. And no2 i cant log in cause i donrt. Have the old email info How do i by pass log in with nold user account


This is an activation lock through Google. Basically, the device was factory reset, and there was a PIN or SWIPE lock screen and a Google account on the device when it was factory reset.

As a layer of protection and to ensure the phone is not stolen, it is looking for you to enter the Google account that the device was ORIGINALLY set up with. If you know the Gmail login, but need to reset the password, you will not be able to login to the phone for 72 hours AFTER the password reset.

If you do not know the login, there is no way to bypass this screen. You would need to get the Gmail account information from the original owner.

If you have more questions concerning this, here is an in-depth explanation of the security lock. Guide What Is Android 5 1 Anti Theft Device Protection Feature And How Do...

I’m happy to assist further over the phone at https://www.6ya.com/expert/christopher_d13aca62d29ed9ae

Feb 24, 2016 | Motorola Cell Phones

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I got a used zte model z958 and I had to do a factory reset and it required the old Google account email and I don't have that information and no way of getting it so how do I get that off where I


This is an activation lock through Google. Basically, the device was factory reset, and there was a PIN or SWIPE lock screen and a Google account on the device when it was factory reset.

As a layer of protection and to ensure the phone is not stolen, it is looking for you to enter the Google account that the device was ORIGINALLY set up with. If you know the Gmail login, but need to reset the password, you will not be able to login to the phone for 72 hours AFTER the password reset.

If you do not know the login, there is no way to bypass this screen. You would need to get the Gmail account information from the original owner.

If you have more questions concerning this, here is an in-depth explanation of the security lock. Guide What Is Android 5 1 Anti Theft Device Protection Feature And How Do...

I’m happy to assist further over the phone at https://www.6ya.com/expert/christopher_d13aca62d29ed9ae

Feb 15, 2016 | ZTE Cell Phones

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How do iget passed google verifing acount2


In settings there should be option to factory reset, but there also should be an accounts field where you could remove the account and add yours, but to get rid of anything left behind from previous user the factory reset would be better option.

Feb 05, 2016 | Google Cell Phones

1 Answer

How to unlock cell phone when you don't know your google account information?


You need to find his gmail information. Do a password reset and then use that information. Sorry for your loss.

Mar 22, 2015 | ZTE Cell Phones

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How do you unlock your phone even if your email doesnt exist anymore?


You can do factory reset. This will erase all information from inside.
Pres and hold the Volume Down and the Power button to enter in the Android System Recovery menu and select wipe data / factory reset.

Sep 03, 2014 | Samsung Galaxy Epic

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TOO MANY PATTERN ATTEMPTS, GOOGLE PASSWORD UNKNOW, NEED MASTER RESET


Hello, tealey.
Unfortunately, there is no way to reset the pattern unlock without knowing your google account login information. To attempt to recover your google password:
1) Go to www.google.com, 2) Click on "Sign In" in the upper right corner, 3) Click on the "Can't access account?" link on the right side underneath the username and password fields.
If this works, great! Enter your recovered information and then you will be prompted to create a new unlock pattern.
If you are unable to recover your account information, you will need to do a factory reset on your phone. Sadly, because you didn't provide the make and model of your phone, I can't tell you how to do this, but a quick google search should be able to point you in the right direction.
Best of luck!
~Q

May 04, 2011 | Cell Phones

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