Hello Following issue could be possible
Issue:Main computer battery does not charge.
Cause:This issue can be caused by any of the below possibilities.
- Computer AC / DC cable is bad not allowing the computer battery to charge.
- Battery is bad.
- Battery charger board is bad.
Computer AC / DC cable is bad not allowing the computer battery to charge
that the AC and or DC cable is not bad by testing the computer only
with the power plug connected and the battery out of the laptop.
Battery is bad
is possible that if the power plug is good that the computer battery is
bad. Leave the computer connected to the power with the battery
connected in the computer for at least one hour; if the battery does
not charge, consider having the battery and/or the laptop serviced or
If the computer and/or battery is
not in warranty consider just replacing the battery as it is very
likely that it is just a bad battery.
Battery charger board is bad
the battery has been replaced or an alternate battery from an alternate
identical laptop does not work in the computer, it is likely that the
power or charger board within the laptop is bad. It is recommended that
the laptop be serviced or repaired.