If your Whirlpool Washer is not spinning the problem is almost always the lid switch. If the lid switch is bad you will not hear the motor running when in spin. To check the lid, first unplug the washer.
SOURCE: Whirlpool Washer wont spin or drain
check your lid switch. if it will aggitate and not spin or drain.. then your lid switch is your answer
SOURCE: roper(whirlpool) washer will not spin
check the tub casting under the agitator or it the gearcase
SOURCE: washer
The symptoms you describe are typical of a broken lid switch. The lid switch is located under the washer top on the right hand side. It is activated through a slot by a small plastic piece on the lid called a "lid strike". Make sure the lid strike is still installed and not broken. Make sure the lid switch itself is not loose, as well. There are two mounting screws along the washer tub opening that hold it in place. If the screws become loose the switch will not make contact with the lid strike when the lid is closed. If you need to replace the switch or lid strike, the parts are available at searspartsdirect.com. Just type in your model number and look under the "Washer Top and Lid" heading on the next page. The lid switch is listed as item number 22 (part #3355806) and the lid strike is listed as item number 16 (part #358684). Both parts combined will cost you about $30. If you have further questions and/or require additional assistance, please let me know. I hope this helps you.
SOURCE: Whirlpool Duet Washer Trouble Code F25
TOP SOLUTION
The thing is most people have never used a washing machine before, its alright. If you like calling Whirlpool they will track your phone number and in the future they know you like to buy repair parts. The front load washer for the home is a new concept especially with steam etc. use patience and common sense. no washer can really wash 15 pairs of jeans and spin 150 miles an hour several times a week in this you must see the problem . so use common sense when filling the drum and do not use the highest spin cycle unless you are washing very light items. to fix f25 (happened to me after 1 month and I purchased a floor model) the fix is easy and does not involve a circuit board even though there are many buttons that light up. A repair man would love to order you any part you want plus markup, suggest the balancing mechanism and you will have made a new friend. give it up if you know you had to push on the door , maybe take a running jump to get it to close.you cannot wash a months worth of clothes all at once 1. unplug unit 2. remove 2 to 3 screws from bottom of front panel 3. next gently check connections, some may need tightening but again be patient and use appropriate pliers but mainly use gentle pressure 4.many will discover how simple it would be to work on the washer especially if you opted for the pedestals (worth every penny) 5. notice the drain trap cleaning access white and circular and turns, with a towel underneath open and clean trap at least once a year ...before replacing panel do a test rinse and spin. you will notice that once the f25 code appears there is no resistance to turning the drum this only helps to protect certain parts, once the appropriate wire is no longer loose this resistance is no longer...test but still be patient wait while the machine goes through the motions. don't start pushing every button. drum starts turning properly then replace panel. there is taped to the panel a manual with a breakdown of all the error codes. remember this is a very expensive piece of merchandise and will do for you what dry cleaners would have done for you (yes it has a wash by hand button and the machine will not spin to remove water in clothes on this selection, it will only turn to agitate , just remove clothes, hand wring out into the drum then hang or place in a plastic bag and refrigerate for a day or so until you can hang items)** I was able to my surprise wash a 110 year old linen tablecloth using this feature (soak items that require special stain removers and rinse before putting them in this machine. this machine is fantastic BUT be patient, and do not overload and do not spin everything on the highest setting. In being patient I was able to wash a king size comforter and the slip covers of a 90" sofa (not together) the machine can do this, not every day, but choose the correct setting such as bulky or heavy duty and select appropriate settings. I know for the money one should not have to take off the front panel but remember the machine weighs 200 pounds and coming from whatever factory one can only imagine what happens to machines that are abused in transportation. The key is to be patient and use common sense, if waiting on the machine to finish or the door to unlock ( the reason for the multiple locking steps is to allow those who have decided to get into the machine the opportunity to get out) then I will use the dreaded word of multitask otherwise enjoy the experience. I know I love mine!!!
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