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Went to empty my machine when it had finished and found everything soaking wet. Ran a spin cycle, machine hummed and pumped but drum didn't rotate at all. Hummed for a while them claimed it had ''finished''. Took out half the load in case this was the problem, no change. Cleaned out drain pump, nothing doing. Help please. Busy job, young baby. Lots of washing no time to wait in for repair man or delivery of new machine.
When washing does the unit rotate in both directions ? If NO, the problem (likely) is the motor/brushes. If YES, insure you're not overloading or using non-HE detergent or more commonly refered to as "regular" detergent/soap. (soap is a very bad thing for these front load units).
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This is
almost certainly a simple problem with your empty pump filter being clogged.
The empty cycle is timed and if it can't get all the water out in time because
the filter is blocked and slowing the empty down, then it will fail safe and
won't step on to the final spin cycle with excess water in the drum. While it's
trying to get the water evacuated, you will probably see the machine doing a
slow tumble for up to 8 minutes and you may also hear the empty pump running
too. You need to
locate and clean the filter. Depending on the model (not familiar which with
the model you mention) there is probably a round filter cap on the front of the
machine at the bottom (It may be behind a small door or hidden behind a clip on
panel on the bottom) Many models of this design also have a small hose to the
right of the filter cap that you can pull out, remove a plug from and drain off
any water in the filter before you remove the filter and get your floor wet, so
take a look for this before you remove the filter and get soaked.
Not knowing the model of your machine, I can provide some generic advice. Please add a comment to this thread if you need more help.This is almost certainly a simple problem with your empty pump filter being clogged. The empty cycle is timed and if it can't get all the water out in time because the filter is blocked and slowing the empty down, then it will fail safe and won't step on to the final spin cycle with excess water in the drum. While it's trying to get the water evacuated, you will probably see the machine doing a slow tumble for up to 8 minutes and you may also hear the empty pump running too. You need to locate and clean the filter. Depending on the model there is probably a round filter cap on the front of the machine at the bottom (It may be behind a small door or hidden behind a clip on panel on the bottom) Many models of this design also have a small hose to the left of the filter cap that you can pull out, remove a plug from and drain off any water in the filter before you remove the filter and get your floor wet, so take a look for this before you remove the filter and get soaked.
I'm not familiar with the model number and you have not supplied a manufacturer, however, this is almost
certainly a simple problem with your empty pump filter being clogged. The empty
cycle is timed and if it can't get all the water out in time because the filter
is blocked and slowing the empty down, then it will fail safe and won't step on
to the final spin cycle with excess water in the drum. You need to
locate and clean the filter. Depending on the model, there is probably a round filter cap on the front of the
machine at the bottom (It may be behind a small door or hidden behind a clip on
panel on the bottom) Many models of
this design also have a small hose to the right of the filter cap that you can
pull out, remove a plug from and drain off any water in the filter before you
remove the filter and get your floor wet, so take a look for this before you
remove the filter and get soaked.
This is almost
certainly a simple problem with your empty pump filter being clogged. The empty
cycle is timed and if it can't get all the water out in time because the filter
is blocked and slowing the empty down, then it will fail safe and won't step on
to the final spin cycle with excess water in the drum. You need to
locate and clean the filter. Depending on the model (not familiar which with
the model you mention) there is probably a round filter cap on the front of the
machine at the bottom (It may be behind a small door or hidden behind a clip on
panel on the bottom) Many models of
this design also have a small hose to the right of the filter cap that you can
pull out, remove a plug from and drain off any water in the filter before you
remove the filter and get your floor wet, so take a look for this before you
remove the filter and get soaked.
Either the pump is not emptying the machine quickly enough, or the drum is not spinning. This could also be because there is too much water left in the machine. Check that the drain hose is not blocked and that water is draining/pumping out of the machine. A partial blockage will extend the drain period and the machine may not have time to empty the drum...Good luck......Nomess
Pump out time of 40 seconds sounds good. No ND error code and you spin up to 850RPM which is max for the machine. You have no standing water in the wash basket.... I'm scratching my head. Could you do a Spin Only cycle with that same wet wash load and set the SPIN for Max Extract. After you start the Spin Only cycle put the machine in Service Mode and watch the RPM range. This cycle sets the display to 12 minutes. Let’s see if the wash load remains wet and what max RPM is reached. ""Maybe the pump is not turning on during the spin cycle?"" You have no standing water in the wash basket correct? I feel the pump is turning on or you would have standing water in the wash basket and the pressure switch would have never indicated an empty condition (Low Level pressure switch contacts) to the Control Board. The Control Board would have stopped the wash cycle with a ND for no drain error code. The pump in the spin cycle will turn on a number of times see if you hear turn on in a Spin Only cycle I just ran a Spin Only light wash load with about 5 gallons of water in the wash basket. Timer went to 12 min.I toggled into Service Mode to watch wash basket RPM.At about the 5 Min mark (toggle in and out of Service Mode) the wash basket reached 850RPM then a few minutes later it stepped down to 830RPM to end of Spin Only Cycle.You don’t have a water valve stuck open or you would flood/over flow of the machine.Did you here the drain pump turn on several times during the Spin Only cycle? Rich
If the pump is clogged and can't release all the water it won't go into final high spin. Remove lower cover and locate coin catch and unscrew it. Water will come out, so be ready. If it's full of stuff, this is probably the problem.
it will fill but won,t spin, will throw out water as if it washed, then it take water to rinse but won,t spin ,then will throw out water as if it did , but clothes are soaked
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