Pioneer XV-BD717W, don't know how to turn on the ARC function on the player.

I'm sorry that this didn't work. There is a note in the manual that ARC doesn't always work depending on the hardware. Do you have the rest of the surround sound system connected? The XV-BD717W was sold as the blue-ray player/receiver of the BCS-717 and BCS-303 (no sub-woofer).

A question: did you check if your TV had the ARC feature enabled for the port you used? On my TVs with the ARC feature, only one of the three or four HDMI ports (depending on the set) supports ARC. If you aren't using that port to connect to the audio system, it won't work. Similarly, there are some brands of TVs where the function is limited to only their brand's audio/blue-ray accessories.

Thus, what is the make/model of your TV and which HDMI port are you using on it? Finally did you try unplugging the units from power for a few minutes while you checked the wiring. Then make sure that the TV comes on first and go to the input for the blue-ray player. Then turn on the XV-BD717W and go to the Menu/Others section.

Cindy Wells
(I've never had a problem with the ARC option for my setup. However, each component was from a different manufacturer (even two different brands of TV). None of the components included a Pioneer. That's rather different from your Blue-ray surround sound system.) I'm sorry that this didn't work. There is a note in the manual that ARC doesn't always work depending on the hardware. Do you have the rest of the surround sound system connected? The XV-BD717W was sold as the blue-ray player/receiver of the BCS-717 and BCS-303 (no sub-woofer). A question: did you check if your TV had the ARC feature enabled for the port you used? On my TVs with the ARC feature, only one of the three or four HDMI ports (depending on the set) supports ARC. If you aren't using that port to connect to the audio system, it won't work. Similarly, there are some brands of TVs where the function is limited to only their brand's audio/blue-ray accessories. Thus, what is the make/model of your TV and which HDMI port are you using on it? Finally did you try unplugging the units from power for a few minutes while you checked the wiring. Then make sure that the TV comes on first and go to the input for the blue-ray player. Then turn on the XV-BD717W and go to the Menu/Others section. Cindy Wells (I've never had a problem with the ARC option for my setup. However, each component was from a different manufacturer (even two different brands of TV). None of the components included a Pioneer. That's rather different from your Blue-ray surround sound system.)