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Denise Eileen Posted on Jan 22, 2021
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Why does the bottom of my cordless kettle stay stuck to the bottom of the kettle when I lift it off?

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  • The Master 2,586 Answers
  • Posted on Jan 22, 2021
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The Master
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It could be because it might be stuck then or the pieces that allow the kettle to come off the bottom part are broken then.

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Mt HB kettle 40886 has stopped working. The switch moves into place, but doesn't light up or heat up the water. Can I fix this?

Whats very common on cordless kettles is the contacts inside the base get badly caboned up, You can fix it by opening up the base, and cleaning the three contacts with a disposable nail fie. Then re-assemble and it should be fine. If you can get at it, the ring and the center contact in the bottom of the kettle can also be cleaned with the file.
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Had the same problem with a 3 yr old 1.5l Dualit model JKT43. The problem was that the little grey presence switch in the bottom of the kettle which engages with the pillar on the base had worn. I put 2 layers of electrical insulation tape around the pillar on the base and problem fixed. However, this is not a good permanent solution.
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I had this problem recently; I think my kettle have accidentally been turned on empty. The kettle has a safety for that, described as follows in the manual:
"The kettle is fitted with a safety device, which protects against overheating should the appliance be operated with insufficient water. If this occurs the kettle will stop heating. Switch 'Off' at the power
point and allow kettle to cool before refilling. The safety device will automatically reset when the kettle has cooled down."

Then they go on to tell you that there is an additional thermal cut-out, and if that is tripped, you have to send it back to Breville for servicing. However, it might not be that bad-- it wasn't in my case.

The heating connector and control is made by Otter, here's information that I was able to find about it on their website (Otter A1 and CS7 control and connector-- I think the kettle actually uses a CS4 connector, but the thermal cut out isn't described on that data sheet):
"The A1 control integrates to 360° cordless plug with element
dry boil protection. Two bimetals spring loaded against the
element surface make a fast response during dry boil. One
bimetal disconnects the live side of the electric circuit and the
other disconnects the neutral. A latch out function prevents
dry boil cycling. This automatically resets when the kettle or
jug is lifted from the cordless base."
http://www.ottercontrols.co.uk/support-downloads/domestic-data-sheets

So what does this mean to you? If you look at the bottom of the kettle jug, there is a circular indentation that slots into the base. There are two white plastic things which I believe are part of the "latch out" described above in Otter's documentation. If you see them sticking out, they may be stuck in position instead of resetting as they should. Use something like a pencil eraser to gently poke them so they unstick, then put the jug back on the base. That should cause them to retract, and at that point your kettle should work again.
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Sounds like the switch is weight sensitive. A safety feature to prevent overheat as contents run low? The baseplate is probably not moving freely enough to move accordingly.
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Even though there are no parts listed at the cuisinart.com website, the company does a few base pieces left in stock if you call them directly - 1-800-726-0190
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On Off switch problem

Look under the kettle at the round circular connector in the bottom. Inside there is a small button that is depressed when the kettle is put on the base. If this is not pushed in far enough it will have problems.

The cause is that after some use the connector in the base plate collapses into the base by 1-2 mm This means the switch is not pushed in far enough.

My kettle had similar issues... I pulled the base plate apart (3 screws I think) and cut a round disk of plastic to lift the connector up by about 1-2mm and then reassembled the base.. No more issues
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Look under the kettle at the round circular connector in the bottom. Inside there is a small button that is depressed when the kettle is put on the base. If this is not pushed in far enough it will have problems.

The cause is that after some use the connector in the base plate collapses into the base by 1-2 mm This means the switch is not pushed in far enough.

My kettle had similar issues... I pulled the base plate apart (3 screws I think) and cut a round disk of plastic to lift the connector up by about 1-2mm and then reassembled the base.. No more issues

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Cordless Kettle

There isn't a part available, cuisinart are horrible for parts, hence I will never buy anything from that company again.
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