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Why can't I open Smilebox?

Been a member for years and still can't contact anyone.

Posted by Marianne Knoel L on

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1 Answer

Callie Albert

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  • 9 Answers

The free Smilebox app is available from the iTunes App Store beginning today.

Posted on Jan 28, 2021

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1 Related Answer

SOURCE: I have Safari on my Apple iMac OS X. I used Smilebox to create some invitations last year. Now when I try to use the site it says that Smilebox 'is not a registered protocol'. Same problem

How do I get an account, i did all the steps saved, previewed filled out my email and password and it keeps coming up error 7759 how do i bypass this to get my project started, please help, I love your concepts and am looking forward to sharing.

Posted on Nov 27, 2012

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1 Answer

You helped me fix the problem of recording. But now a twelve minute video turns into a 36 minute video, so won't play back right to finish the recording. You answered with need to change the frame r


Smilebox' video recording is not compatible with all players; you would have to contact Smilebox and give them more info on exactly what you are using to record/play back. Sorry, hope they can help you out!

Dec 18, 2014 | smilebox.com

1 Answer

I would like to change my payments from monthly to yearly. How do I do that?


You're going to have to contact their customer support and they will be able to change your payment type no problem.

Feb 25, 2013 | smilebox.com

1 Answer

I have Safari on my Apple iMac OS X. I used Smilebox to create some invitations last year. Now when I try to use the site it says that Smilebox 'is not a registered protocol'. Same problem


How do I get an account, i did all the steps saved, previewed filled out my email and password and it keeps coming up error 7759 how do i bypass this to get my project started, please help, I love your concepts and am looking forward to sharing.

Nov 27, 2012 | smilebox.com

1 Answer

Cancell this service


contact their customer service and let them know you don't want them and to refund your money. if that doesn't work, contact your credit card company, just make sure you read the terms of use first to make sure your not bound by them in some way.

Sep 12, 2012 | smilebox.com

1 Answer

I want cancell this service


contact their customer service and let them know you don't want them and to refund your money. if that doesn't work, contact your credit card company, just make sure you read the terms of use first to make sure your not bound by them in some way.

Sep 12, 2012 | smilebox.com

1 Answer

I am being charged $39.95 for smilebox, i have no idea what it is, how do i cancel?


You will need to contact Smilebox directly. There is a bit of information availble on their website about canceling. It sounds like you may have been enrolled in their Club Smilebox Subscription plan.
http://support.smilebox.com/ics/support/KBAnswer.asp?questionID=12

Jun 25, 2012 | smilebox.com

1 Answer

Smilebox will not burn DVD from one of my computers. Windows XP


My solutions.....
Hey SmileBox, you have a flood of subscribers that paid good money for you service. They have been posting for months for help with burning their project to a DVD and cannot.
Since you don't have anyone answering the technical support line for assistance on this issue. Quit being lame and either fix the web site or refund these people money back!

May 25, 2011 | smilebox.com

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