I am also having problems getting my pc or laptop to recognize this mp3 player. I have changed the USB mode to MSC and have been able to drag and drop music into it, but now that I have put these songs on there, I cannot locate them on my player - and they do not show in my playlist as listenable music. They are only found when I connect the mp3 to a pc or laptop. The folder is identified when connected, but the songs are not attainable on the mp3 when disconnected? Any suggestions? Im ready to throw it in the garbage.
Why not read this before doing so ?
The MSC mode is meant for making backup files from player to the
computer and for formatting the player.
When you can access your player in MSC mode:
1. you're able to save files from the player to the computer.
2. after saving you can format the player.
- - - - - - - - - - -
After the player is formatted it has its full memory cleared and the
firmware needs to be reinstalled.
Firmware download for e200 series guide (follow the steps):
http://kb.sandisk.com/app/answers/detail/a_id/306/kw/e200*/r_id/101834
The "Sansa Updater Installation" is needed for firmware update:
http://mp3support.sandisk.com/sansa/Application/SansaUpdaterInstall.exe
When the firmware is restored all software and maps for transfers should be available again: Player ready for MTP mode again.
The MTP mode is meant for media transfers with synchronizing capability and playing the device.
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