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How to fix canon printer offline error? - Canon Office Equipment & Supplies

Posted by Jack Clark on


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Well, there might be two reasons that your printer is showing an offline error

  1. Loose connection b/w wireless devices like printer and router
  2. Outdated driver
Fix offline error
Step 1: Make sure it is turn on and no error on the screen
  • If the screen on the printer is blank, it means the printer is not turn on
  • Check the power cable and turn on the printer
  • Now check the screen. If you find any error message on the screen, then troubleshoot the error to fix the issue.
Step 2: Make sure it is connected to the computer via USB or WIFI.
  • Check both ends of the USB cable and connect it with the computer and the printer
  • If you are using the ethernet cable, check both ends of the cable and connect it properly to your printer and computer.
  • Now print a test document to check if it is connected to the computer.
Step 3: Set your printer as a Default
  • Open 'Control Panel.'
  • Click on 'Device & Printer'
  • Right click on your printer and select 'set as default printer'
Step 4: Delete all pending queue
  • Right click on your printer
  • Select 'see what's printing'
  • Click on 'Cancel all documents'
Step 5: Check the Status
  • Right click on the printer > whats printing > printer > use offline "Uncheck it"
  • Right click on the printer > whats printing > printer > pause printing "uncheck it"
Found this information from

Posted on Jan 05, 2021


Don A

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Perhaps this article will addess a fix for this offline status:

Posted on Nov 18, 2020


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