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I have a Dyson heater/fan machine and it keeps switching from the temperature to H2 and a flashing red light. What to do?

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Posted on Oct 28, 2020

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0helpful
1answer

My dyson animal corless has a blinking red light and will not chareg. How do i fix this

Hello, this is Ava with Think Crucial.

There are possible reasons why your Dyson unit flashes a red light. If the red light flashes with the machine in the charger, the battery may be outside of its temperature range. Remove the battery from the charger and leave at room temperature until the red light no longer flashes when placed in the charger. Also, ensure that the filter is correctly positioned within the main body, with the metal sensor in the bottom left-hand corner facing the main body. If the problem still doesn't fix, I would suggest to get in touch with Dyson for more troubleshooting guide. Dyson number is 1-844-679-1647.

You can purchase a wide variety of high quality Dyson replacement parts for your Dyson vacuum direct from Think Crucial with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

https://www.thinkcrucial.com/search?type=product&q=dyson

I hope this was helpful.

Ava B.
Think Crucial Customer Care
http://www.thinkcrucial.com/
0helpful
1answer

How do I change heat to cool?

Hi Annette, it's Jack at Dyson.

When you lower your AM05's target temperature (shown on the LED display on the front of the machine) down to 0°, the red light around the on/off switch will turn blue. This shows your machine is now running in fan-only mode, without the heating elements - suitable for use in hot weather. You can then adjust the airflow power and oscillation to suit your needs.

change-heat-cool-yb2iqq4t3gdfozzh4fdwdnjv-3-0.jpg
I hope this helps. If you need any further advice, visit www.dyson.com and click 'Support'. Or if you'd like to speak directly with our experts, you can reach the Dyson Helpline on 1-866-693-9766 (US), 1-877-397-6622 (CA) 1800 239 766 (AU), or 0800 298 0298 (UK).
0helpful
1answer

My dyson won't turn on. In the section for the speed of fan is showing the number 33.

Hi Deborah, it's Jack at Dyson.

It's likely the '33' you see displayed on your machine is the target temperature you've selected, as the fan speed goes from 1-10.

If you've selected 33 degrees as the target, your heater will only activate if the ambient room temperature drops below 33 degrees. It would then continue to run until the temperature reaches 33 degrees once again. The intelligent thermostat is engineered to heat the room to the desired temperature, then to run as needed to maintain this temperature.

If you want the heater function to run, try increasing the target temperature degree by degree until the machine comes on. But if you want to use the fan-only function in warmer weather, turn the target temperature down to 0. The LED indicator around the on/off switch will turn blue, and the machine will run in fan-only mode to cool you down with unheated airflow.


I hope this information helps. If you'd like further help or advice from our experts, you're welcome to call the Dyson Customer Helpline directly on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).
0helpful
2answers

What does e8 mean on the display?

http://www.dyson.co.uk/support/am04/am04-irsbl/my-machine-is-not-working/e1-e5-e6-am04
1helpful
1answer

My dyson fan was serviced last winter by you as it was recalled now it does not work , the lights come on and the motor runs 2 seconds and dies

Hi Kathy, it's Jack at Dyson.

I'm sorry to hear you're concerned about your Dyson fan heater. However, this could be normal behavior from your machine, as the heater would usually display an error code if was an actual fault.

If the target temperature you've selected (shown on the LED display on the front of the machine) is equal to less than the ambient room temperature, the machine may run momentarily until the intelligent thermostat shuts it off.

The solution is to raise the target temperature, using either the remote or the controls on the base of the machine, until the heater runs. It's important to keep in mind that what you're selecting is the temperature you want the heater to heat the room to - so the machine won't run if the room is already at or above the target temperature.

I hope this helps, but if you'd like to discuss this with one of our experts you're welcome to call us directly on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).
0helpful
1answer

My days on heat/ cool fan won't start on cool

Hi there, it's Jack at Dyson.

To run your Dyson Hot + Cool heater on fan mode, you need to turn the target temperature down to 0 degrees using either the remote, or the controls on the base. The target temperature is shown on the LED display on the front of the heater. When fan mode is activated the light around the on/off button will turn from red to blue.


I hope this helps, but if you'd like any further advice you're welcome to contact our experts 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).
0helpful
1answer

Dyson fan heater keeps shutting off

Hi Deb, it's Jack at Dyson.

If your AM04 fan heater runs for a few moments then shuts off, this is likely to be because the target temperature you've selected (shown on the LED display on the base of the machine) is lower than the ambient room temperature. The intelligent thermostat is engineered to ensure the machine will only run as needed to maintain the target temperature you've chosen.

Using the remote, or the controls on the base, to raise the target temperature by a few degrees should resolve the issue. I've included our Getting started guide below which shows how to adjust the temperature.

If you would like some further help from our experts after you've given this a try, please call 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

0helpful
1answer

My dyson hot fan will not give out air under 24 degrees?

Hi Charlie, it's Jack at Dyson.

When you adjust the target temperature of your Dyson Hot fan heater (shown on the LED display on the base), you're setting the target temperature you would like the room heated to. The actual temperature of airflow produced by the fan heater will not vary.

If the heater won't run below 24 degrees, this is likely to be because the temperature of the room you're in is equal to or warmer than 24 degrees. The heater will only turn itself on if the temperature drops below 24 degrees, and once the room temperature reaches this target once again, the fan will turn itself back to monitoring mode.

I've attached our Getting started video below which shows how to adjust the temperature, using the remote or the controls on the base.

I hope this makes sense. It sounds as if your machine is working correctly, but if you'd like any further advice from our experts you can reach us at 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

0helpful
1answer

Heater won't work

Hi there, it's Jack at Dyson.

AM04 has an intelligent thermostat which you can set to the degree. The machine will then monitor the room temperature and cycle on and off as needed to maintain the temperature you've chosen. If the heater doesn't seem to be running, it may be because the temperature you've selected is below the current room temperature. When the room temperature drops below the temperature you've picked, the heater should come on.

For additional troubleshooting to check your machine is working correctly, you might like to visit our Support page:

http://www.dyson.co.uk/support/am04/am04-whsil

I hope this helps, but if you'd like any further advice, please give us a call. Our Helpline numbers are 0800 298 0298 (UK), or 1-866-693-9766 (US).

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com
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