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Victoria Wagner Posted on Sep 28, 2020
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Suddenly the start button on my ‘03 Neptune stackable washer isn’t working. It starts when I push the button, but stops the instant I release it. The machine will fill if I keep holding the button in, but after exactly 10 seconds it stops (even while continuing to hold the button in). Wanting to empty the tub of what little water had gone into the machine, I kept holding the start button until it seemed sufficient. Nothing changes if I try to press against the door while holding start. Clothes are all completely inside the machine. Is this worth waiting weeks for a repairman and parts? This is only the second time in 17 years that we’ve had trouble with this machine.

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Brad Brown

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  • Neptune Master 19,187 Answers
  • Posted on Sep 29, 2020
Brad Brown
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Joined: Nov 14, 2008
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It is most likely due to the door latching switch. That is a high point of failure and wear. If you post the model number I can look for parts for you.

5 Related Answers

Anonymous

  • 145 Answers
  • Posted on Dec 15, 2008

SOURCE: Fisher paykel gwl10us wont fill

Both of you most likely are getting a "RPS Sensor Fault"
On a GWL10, when the motor rotor position sensor fails, it will act exactly like you describe. Many techs incorrectly replace the machine control or the water inlet valve(s). The RPS sensor is much cheaper. If you consult the tech sheet located under the control panel, you will see the fault code for RPS failure and I would bet the farm that the sequence of LEDs displayed when your washer faults out matches exactly with the RPS fault code.

The RPS sensor for GWL10 and GWL11 models is a part # 420296P and canbe purchased direct from Fisher Paykel Parts:
http://fisherpaykelparts.net/index.php?categoryid=111&productid=5

The procedure to replace it is a little involved but a handy person can do it. It would be best to consult the factory service manual and again, that can be purchased from Fisher Paykel Parts direct here:
http://fisherpaykelparts.net/index.php?categoryid=115&productid=15

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Anonymous

  • 46 Answers
  • Posted on Mar 19, 2010

SOURCE: Washer starts/ stops

recycle power. if problem persists, timer problem

Anonymous

  • 43501 Answers
  • Posted on Mar 14, 2011

SOURCE: Our dishwasher starts but wont


Hi,


Here is a tip that will help you to find out why water will not come into the dishwasher...

Dishwasher Trouble No Water entering Dishwasher

heatman101

charleshucke

Charles Huckeba

  • 1114 Answers
  • Posted on Mar 24, 2011

SOURCE: washer did not stop filling up with water.

You will need to replace the control panel to resolve this issue.

Anonymous

  • 1902 Answers
  • Posted on May 12, 2011

SOURCE: 10 year old sears kenmore

Hello & Welcome to FixYa


PF error means power failure which is generally caused when the control board inside the unit goes bad. You can try unplugging the unit for 15-30 minutes, if the issue returns then the control board needs replacement. Please get back to me if you have any other questions.


Kevin

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